Email Management Software Resources

Genesys Cloud CX is a contact center platform which allows businesses to manage custoner interactions across voice,chat, email and social media. It allows Artificial interliigence automation, call routing, analytics, to enhance the customer experience and operational efficiency.

It’s like this and I mean no offense: you’re looking for a certainty that no string of coding can ever provide. If that is what you’re looking for, I fear you’re always going disappointed. It’s a trust thing and trust is something that happens over time. I don’t live and die by my inbox as a matter of fact I used to hate it. Sanebox has saved me from that. When I first started the skeptic in me begged to differ with its capabilities. The beauty is that you’re in control and can choose what messages end up in which mailbox so on that level you’re responsible. What I’ve learned from my experience - seven months now - is that the mail you need ends up right where you need it from the jump. The bigger, most unexpected lesson is how many messages hold no significant value. That process happens over time. The beauty is that Sanebox allows you to stash those messages with the snooze feature and I’ve set mine up so it doles them out over time and you’re not flooded with a daunting amount of information.