Best eDiscovery Tools
Electronic discovery (eDiscovery) software enables the review of electronic documents and information for use during litigation. Law firms and corporate legal departments use eDiscovery platforms to collect all possible files and associated metadata, filter out information beyond the legal scope, and then review individual documents to determine relevance to the case. This is preceded by a subpoena for digital information sent to relevant parties, which specifies the types of files, dates considered, relevant content, and other stipulations. Many eDiscovery products integrate with database, file storage, or backup systems to streamline import and data collection processes as well as other case management tools to group this data with all other information related to specific cases.
To qualify for inclusion in the eDiscovery category, a product must:
Best eDiscovery Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Everlaw uses advanced technology to solve complex legal challenges. The collaborative, cloud-based software for litigation and investigations, Everlaw empowers law firms, corporations, and government
- Paralegal
- Attorney
- Law Practice
- Legal Services
- 47% Small-Business
- 42% Mid-Market
3,968 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during
- Project Manager
- Manager
- Legal Services
- Law Practice
- 45% Mid-Market
- 35% Enterprise
6,447 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
DISCO provides comprehensive, innovative solutions for modern litigation. We create and service an intuitive, cloud-native platform at the forefront of litigation technology, backed by the partnership
- Paralegal
- Associate
- Legal Services
- Law Practice
- 52% Small-Business
- 36% Mid-Market
1,321 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Simplify, Accelerate, and Reduce the Cost of Evidence Discovery Epiq Discovery is an AI-enhanced eDiscovery platform designed to preserve, analyze, and review large volumes of complex data. It reduce
- Legal Services
- Law Practice
- 49% Mid-Market
- 37% Small-Business
3,221 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Logikcull is an eDiscovery platform designed to assist legal professionals in managing the complexities of data discovery, legal holds, and investigations. In an era where data is abundant yet often o
- Paralegal
- Attorney
- Law Practice
- Legal Services
- 55% Small-Business
- 31% Mid-Market
741 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Nextpoint is transformative software and services for all law-kind. Legal teams of all sizes leverage our streamlined ediscovery workflows and simplified case management to increase efficiency in liti
- Paralegal
- Associate
- Law Practice
- Legal Services
- 58% Small-Business
- 31% Mid-Market
1,249 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Casepoint is the trusted data discovery platform for large corporations and government agencies. Leveraging the power of AI and advanced analytics, its end-to-end platform empowers teams to seamlessly
- Legal Services
- Law Practice
- 54% Mid-Market
- 42% Small-Business
926 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Reveal is an advanced AI solution designed to enhance litigation and investigative workflows. This innovative platform addresses common legal challenges, such as the cold start problem, by acceleratin
- Legal Services
- Consumer Services
- 76% Small-Business
- 20% Mid-Market
741 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The Exterro Orchestrated E-Discovery Suite enables customers to manage, measure, and optimize e-discovery processes, unifying all phases of e-discovery across the EDRM, and all stakeholders on the sam
- Paralegal
- Insurance
- Legal Services
- 83% Enterprise
- 10% Mid-Market
3,548 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Lexbe eDiscovery Platform (LEP) is a cloud-based, single-platform eDiscovery solution purpose-built for law firms and organizations involved in complex litigation. LEP provides advanced capabilities t
- Paralegal
- Law Practice
- Legal Services
- 74% Small-Business
- 26% Mid-Market
350 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Beyond just software, Sightline by Consilio is an eDiscovery & investigatory solution designed to help your team succeed. Trusted by global law firms, corporations, and governmental organizations
- Legal Services
- Law Practice
- 48% Mid-Market
- 29% Small-Business
1,768 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CloudNine is eDiscovery, your way! Flexible, frictionless and proven, CloudNine provides automated eDiscovery software designed to make legal professionals more productive and effective. Attorney
- Law Practice
- Legal Services
- 55% Small-Business
- 27% Mid-Market
4,372 Twitter followers
- Overview
- User Satisfaction
- Seller Details
CloudNine Review is a fast, secure, and easy-to-use SaaS platform that empowers self-service users to load and export data quickly and begins discovery activities within five minutes. CloudNine Review
- Law Practice
- 63% Small-Business
- 31% Mid-Market
4,372 Twitter followers
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- Pros and Cons
- User Satisfaction
- Seller Details
Concordance decreases the complexity of managing discovery and allows your team to search, review, organize, produce and share litigation documents generated during discovery.
- Law Practice
- 50% Mid-Market
- 31% Small-Business
1,282 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Onna is a data management platform designed to help enterprises extract business value from their unstructured data. This innovative solution provides a centralized workflow that integrates with vario
- Legal Services
- 59% Enterprise
- 36% Mid-Market
741 Twitter followers
- Overview
- User Satisfaction
- Seller Details
With ZyLAB One, perform fast, defensible eDiscovery with an easy-to-master eDiscovery platform from start to finish in one platform. Easily weed out documents that are not relevant for further revi
- Legal Services
- 43% Small-Business
- 30% Mid-Market
741 Twitter followers
- Overview
- User Satisfaction
- Seller Details
A comprehensive secure platform, with best in class included service and unlimited training. Don’t pay processing fees for useless data. The first month is always $250, while we help you cull the no
- Paralegal
- Attorney
- Law Practice
- Legal Services
- 75% Small-Business
- 23% Mid-Market
207 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Discover Viewpoint is a fully integrated e-discovery platform for law firms, corporations and service providers to manage e-discovery.
- Law Practice
- 64% Mid-Market
- 27% Enterprise
14,649 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The IPRO by Reveal eDiscovery suite serves as a comprehensive solution, empowering legal teams to assert control over their data and concentrate on critical matters by delivering timely, actionable in
- Legal Services
- Law Practice
- 61% Mid-Market
- 32% Small-Business
741 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Brainspace by Reveal is a powerful yet practical artificial intelligence solution that enables you to make smarter, faster, and more informed data decisions. Our software provides a unique and patente
- 60% Mid-Market
- 40% Enterprise
741 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Most trusted, award-winning eDiscovery Solution in the industry! Up and running in minutes, Discovery Attender streamlines the process of locating and producing data for eDiscovery requests, complian
- 64% Enterprise
- 29% Mid-Market
912 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Nuix Workstation is a software platform that enables users to rapidly and accurately process over a thousand file formats and source types, facilitating the search and analysis of any data. It is desi
- 67% Enterprise
- 25% Mid-Market
5,338 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Nuix Neo Discover is an eDiscovery review platform combining eDiscovery processing, early case assessment (ECA), review and production in one software solution.
- Law Practice
- Legal Services
- 54% Mid-Market
- 27% Enterprise
5,338 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
With EsquireTek’s new groundbreaking software, endless hours of preparing discovery responses, creating shells and adding objections are reduced to a few clicks.
- Law Practice
- 50% Small-Business
- 17% Mid-Market
65 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Discovery Center Release 4.4 takes SeeUnity's connector technology and closely integrates it with our connector framework to provide indexing, analysis and actions across OpenText Content Server and G
- 38% Enterprise
- 38% Small-Business
703 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
FTK Central is all-inclusive, web-based legal review platform that provides teams with a single tool for managing all post-collection stages of e-discovery. Summation combines processing, review and
- Law Practice
- 71% Mid-Market
- 29% Small-Business
3,548 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
MessageSolution is an industry leader in information archiving and eDiscovery solutions for on-premise, Cloud, and MSP/ISP-hosted multi-tenant environments. With award-winning enterprise on-premise a
- 60% Mid-Market
- 40% Small-Business
672 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Reveal Legal Hold is a comprehensive solution designed to streamline the legal hold process within the realm of eDiscovery. Developed by Reveal after its acquisition of LIGL, this technology aids lega
- 75% Small-Business
- 50% Enterprise
741 Twitter followers
- Overview
- User Satisfaction
- Seller Details
OpenText Axcelerate sets a new standard for eDiscovery software- a complete review and analysis platform with analytics and uprecedental ease-of-use.
- 50% Mid-Market
- 33% Enterprise
21,716 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Welcome to Planet Data | The exclusive home of the Exego Platform. Exego is our exclusive eDiscovery solution that revolutionized the legal landscape. Exego combines accurate ESI processing with the
- 40% Mid-Market
- 40% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
GoldFynch is a cloud-based eDiscovery solution that stands out for its transparent and affordable pricing, easy-to-use yet powerful toolkit, outstanding support, and streamlined onboarding and workflo
- 60% Small-Business
- 40% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Aid4Mail is a fast, reliable, and highly accurate tool to recover, collect, search, and convert emails. It supports most mailbox file formats (e.g. PST, OST, OLM, mbox), IMAP accounts and popular mail
- 67% Small-Business
- 33% Mid-Market
476 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
- 50% Enterprise
- 13% Mid-Market
14,002,464 Twitter followers
- Overview
- User Satisfaction
- Seller Details
A powerful, end-to-end eDiscovery solution for your EDRM needs
- 67% Enterprise
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Briefpoint is a platform for litigation attorneys. Briefpoint combines machine learning with your work product to draft your responses to discovery in minutes.
- 67% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
iCONECT is a team of experienced, creative, agile problem solvers obsessed with simplifying your data. We focus on four primary pillars – Legal, Government, Data Governance, and Incident Response Data
- 67% Mid-Market
- 33% Small-Business
1,204 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Nebula is a powerful Azure cloud SaaS platform with a core customer focus in the legal industry. Nebula is used by law firms, businesses, and government organizations in meeting their data management,
- 67% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
AARNet provides a very high-speed network and collaboration services for Australia's research and education community.
- 50% Enterprise
- 50% Mid-Market
2,691 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Catalyst’s secure, multi-matter corporate e-discovery platform—Insight Enterprise—is designed to help corporations and their counsel reduce discovery costs and better manage litigation and regulatory
- 50% Mid-Market
- 50% Small-Business
1,268 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Collecting data from approximately 150 different countries each year, KLDiscovery local experts have deep experience with country-specific collection laws and customs.
- 50% Mid-Market
- 50% Small-Business
119 Twitter followers
- Overview
- User Satisfaction
- Seller Details
OSForensics allows you to identify suspicious files and activity with hash matching, drive signature comparisons, e-mails, memory and binary data.
- 100% Enterprise
2,075 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Reveal Live EDA is a sophisticated tool designed for early data assessment (EDA) in legal and compliance contexts. This tool enables legal teams to conduct in-depth searches, reviews, and analyses of
- 50% Mid-Market
- 50% Small-Business
741 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Venio Systems transforms eDiscovery into a streamlined process. Venio Systems increases productivity by automating manual tasks, simplifying error-prone processes, and processing data with speed throu
- 50% Small-Business
672 Twitter followers
- Overview
- User Satisfaction
- Seller Details
WebPreserver provides a powerful online evidence preservation solution that is delivered through a chrome-based web-browser plugin. The company also provides ad-hoc evidence collection services on a c
- 100% Mid-Market
4,385 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Clarify your firm’s data overload and turn it into knowledge. With Aderant Handshake, take control of your firm’s knowledge management with centralized data all in one place through intranets, extrane
- 100% Mid-Market
1,985 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Bee Docs Discover is a database that stores imaged versions of your documents along with data associated with each document.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
- 100% Mid-Market
151,653 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
- 100% Mid-Market
1,321 Twitter followers
- Overview
- User Satisfaction
- Seller Details
eDiscovery Point is a revolutionary new web-based ediscovery software solution. It was designed from the ground up using powerful, modern technology that puts the user back in control over their time
- 100% Mid-Market
151,653 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Index Engines platform can manage data from all sources including online networks, hard drives, email servers, forensic images and even backup tapes with a single cost-effective platform.
- 100% Mid-Market
863 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Automated Digital Discovery (ADD) is the most streamlined workflow in eDiscovery. Avoid the time delays, errors and budget overruns. With ADD, data is automatically copied, processed, filtered and loa
- 50% Mid-Market
- 50% Small-Business
316 Twitter followers
- Overview
- User Satisfaction
- Seller Details
IST Discover-E consolidates your eDiscovery needs onto our fully-inclusive, cloud-based platform - the preferred mode of operation for savvy firms and corporations as it eliminates the costly infrastr
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Kaleidoscope puts the WoW back in securities research by providing an intuitive, next-gen interface on a cloud-based research platform (SaaS) so it can be accessed from anywhere at anytime. Unique to
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
A Holistic eDiscovery Solution Knovos Discovery is eDiscovery made easy. Knovos’ end-to-end solution covers the entire litigation life cycle — from processing, early case assessment, review to product
- 100% Enterprise
790 Twitter followers
- Overview
- User Satisfaction
- Seller Details
KrolLDiscovery’s experts help enterprises proactively manage ESI from legal holds to strategic identification and preservation of data in order to help you reduce scope, cost and risk even before spec
- 100% Enterprise
119 Twitter followers
- Overview
- User Satisfaction
- Seller Details
ONE Discovery is the only unified processing, review and production solution built from the ground up for eDiscovery professionals, by eDiscovery professionals. Endlessly scalable and flexible, ONE Di
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Driven's ONE eDiscovery Platform is an end-to-end eDiscovery infrastructure built on a single database with a single user experience across the entire platform.
- 100% Mid-Market
4,362 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The OpenText™ Insight Predict module within the Insight eDiscovery and investigation platform provides advanced technology-assisted review for productions, investigations, early case assessment, witne
- 100% Small-Business
21,716 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Proofpoints e-discovery and Analytics capabilities provide greater insight for your litigation readiness strategy. That means more control with less cost and risk.
- 100% Small-Business
30,886 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Rational Review is a cloud-optimised eDiscovery repository to streamline the eDiscovery process, with a dedicated client services team to back it up. Rational Review was created by a litigator to be u
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
ReadySuite is software to view, validate, and perform quality control for document volume and production sets. Law firms, service providers, consultants and corporations all use ReadySuite to assist t
- 100% Mid-Market
119 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Servient’s AI platform enhances legal workflows by leveraging Generative AI, enabling legal professionals to focus on their core competencies while accelerating and improving their legal tasks. Tailor
- 100% Enterprise
432 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Streamline the eDiscovery process for legal and IT stakeholders StoredIQ for LegalTM provides robust electronic discovery (eDiscovery) process management from hold notification to identification, pres
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Purple Frog EDD is designed to be an electric data discovery system for litigation professionals, that identifies the electronic data sought through a focused search and locates the data.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
TCDI eDiscovery is used by our processing technicians to perform various culling and processing tasks, and to prepare the data and files for loading to the review and analysis database.
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
The ZL Platform delivers unified information governance and curation, enabling enterprises to manage unstructured data at scale and leverage it for analytics and artificial intelligence. ZL Platfor
- 100% Small-Business
785 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Near-duplicate analysis reduces the effective volume of document populations, simplifying complexity and eliminating noise from large data sets.
- 50% Enterprise
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
Breeze eDiscovery Suite is a legal document management software that includes processing to TIF, load file creation, bates numbering batch OCR and batch-process documents at the users desktop.
25 Twitter followers
- Overview
- User Satisfaction
- Seller Details
BriefCase helps reduce the amount of time lawyers need to spend managing information so that they can focus on higher value litigation strategies and decision making.
59 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Brightleaf provides a technology-powered service to extract information from your contracts using our own proprietary semantic intelligence/natural language processing technology, our own team of lawy
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Cavo eD includes innovations in software technology, search algorithms and Cloud architecture which come together to make possible a new vision of what eDiscovery can be.
333 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Easily discover and monitor customized opportunities from global patent citations.
- Overview
- User Satisfaction
- Seller Details
CivicDocs is a specialized digital evidence management platform designed to empower prosecutors in efficiently sharing and managing critical evidence. The platform's built-in redaction, electronic sig
- Overview
- User Satisfaction
- Seller Details
Clustify is text analytics software used in e-discovery and other fields. It can analyze millions of documents on a modest desktop computer. Documents can be stored in a database or as individual file
345 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Dagger Analytics offers predictive analytical expertise and services for the legal profession, including automatic document categorization, conceptual extraction, detection of privilege, named entitie
- Overview
- User Satisfaction
- Seller Details
Darrow uses cutting-edge generative AI to detect egregious legal violations, matching plaintiff's lawyers with their next big case so they can stop spending valuable hours on biz dev and focus primari
- Overview
- User Satisfaction
- Seller Details
DigiScope provides simple and powerful browsing and searching capabilities for online and offline so that administrators can quickly import information that's required to complete eDiscovery and Recov
2 Twitter followers
- Overview
- User Satisfaction
- Seller Details
With Digital Reef's software, you're able to provide your clients with legally defensible, full scale, on-site collection and processing services at a fast speed.
576 Twitter followers
- Overview
- User Satisfaction
- Seller Details
DiscoverPoint Viewer dramatically reduces the lost time, expense and frustration associated with current search tools.
- Overview
- User Satisfaction
- Seller Details
Discovery Assistant is a feature-rich, robust, scalable and easy to use e-discovery processing solution.
- Overview
- User Satisfaction
- Seller Details
Search millions of lawsuits, track your cases on any device, and analyze outcomes for competitive advantage.
733 Twitter followers
- Overview
- User Satisfaction
- Seller Details
E3:U truly masters the three sides of the digital triangle with file system/hard drive data, smartphone/mobile data, and the new emerging IoT data. For any lab or organization, the ability to have one
4,238 Twitter followers
- Overview
- User Satisfaction
- Seller Details
EC3 was built for speed and scalability. It has an enterprise engine under the hood, so you can streamline review, shorten timelines, and ensure your eDiscovery is accurate and defensible.
- Overview
- User Satisfaction
- Seller Details
With completely integrated functionality EDT enables you to replace multiple tools with a single, easy to use solution for processing, early case assessment, analysis, review and production.
- Overview
- User Satisfaction
- Seller Details
MessageSolution Enterprise Archive Main Features: Transparent Outlook and Web Access to the Archive; High Speed Search and Retrieval; Mailbox Management Reduce Server Storage Over 90%; Exchange OWA Su
- 100% Small-Business
672 Twitter followers
- Overview
- User Satisfaction
- Seller Details
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
FileQuest is an advanced Web-based data discovery solution that empowers law firms, corporations and government organizations to seamlessly perform their own data extraction, filtering, processing, re
47 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Fileread eliminates time-consuming document review, turning mountains of data into structured, actionable insights. With Fileread, litigation teams deliver the speed and accuracy clients demand while
- Overview
- User Satisfaction
- Seller Details
Forensic Email Collector is a powerful and intuitive tool to preserve email evidence from mailboxes. Connect to Gmail via Gmail API, Exchange servers and Office 365 via Exchange Web Services (EWS), an
402 Twitter followers
- Overview
- User Satisfaction
- Seller Details
FRONTEO Lit i View is an eDiscovery platform to collect, process and manage reviews of documents.
612 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Empower you compliance and legal teams to get the most out of unstructured data with Hanzo Ediscovery & Compliance solutions. Collect & archive highly dynamic and interactive websites + work a
566 Twitter followers
- Overview
- User Satisfaction
- Seller Details
iControl ESI offers end-to-end eDiscovery services.
- Overview
- User Satisfaction
- Seller Details
With Indexed I/O, obtaining a scalable, cost effective eDiscovery solution has never been easier. We offer a ‘pay for what you need’ pricing model with no long-term restrictive contracts, and there’s
- Overview
- User Satisfaction
- Seller Details
INNOVATIVE is a trusted eDiscovery partner and dedicated extension of legal teams for over 10 years.
12 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Integreon Simplicity offers a full suite of integrated solutions with onshore, offshore and on-site services.
5,271 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Vound software solutions Vound has you covered through triage, email search, computer forensics and eDiscovery. Our suite of products can progressively and seamlessly provide more powerful features to
- Overview
- User Satisfaction
- Seller Details
NTELLLEX helps to unify know-how from different silos, automatically organising and enriching it with context, for easy retrieval.
- Overview
- User Satisfaction
- Seller Details
Using iSeekDiscovery, your legal and IT departments can run fully-processed worldwide client searches without human involvement whatsoever.
- Overview
- User Satisfaction
- Seller Details
ISYS products are designed to provide fast search engine functionality in a range of different environments.
- Overview
- User Satisfaction
- Seller Details
EDR integrates the eDiscovery process into one robust tool. Analytics and matter management features that take extra time or create manual work in other applications are built into EDR, including our
119 Twitter followers
Learn More About eDiscovery Software
What is eDiscovery Software?
eDiscovery software, or electronic discovery software, handles the discovery process for electronic information prior to civil or criminal legal proceedings. eDiscovery tools identify, collect, and produce electronically stored information (ESI) for use in a lawsuit or investigation. Common features of eDiscovery solutions include legal hold, early case assessment, document collection, document production, document processing, and document review. More robust solutions offer analytics and data visualization tools to help legal teams understand the data.
eDiscovery solutions search for and collect documents and data, quickly export and analyze information, share files with colleagues and clients, integrate with other software tools to streamline processes, and maintain the security of files and data.
The eDiscovery industry, including eDiscovery services, has exploded in the past couple of years. The increase in popularity is due to several reasons, with the two major ones being the improvement in the technology powering eDiscovery solutions and the increase in the number of documents housed digitally. eDiscovery solutions save law firms and legal departments time and money by streamlining legal teams’ workflow for ESI, which has expanded far beyond email to include dozens of types of admissible documents. The major use cases include criminal and civil litigation, internal investigations driven by regulatory oversight, public information requests, and data privacy maintenance (especially relevant given GDPR and the increased focus on privacy).
The technology relies on optical character recognition (OCR) and predictive coding, which refers to the application’s process of combing through a subset of documents for relevant information based on input from the user and making a determination as to what qualifies. The rise in predictive coding, which integrates artificial intelligence (AI) into the eDiscovery workflow, has improved the utility of eDiscovery applications and led to wider adoption.
There are several use cases for eDiscovery software, with the major ones being as follows:
Legal hold: eDiscovery can track and create auditable trails for users’ legal holds.
Early case assessment: The early stages of a case are crucial to shaping the future development of litigation proceedings. eDiscovery tools give the legal team the ability to organize, tag, and prioritize large swaths of unstructured data.
Discovery projects: eDiscovery solutions ensure that the discovery period is as painless as possible while maintaining document security and compliance.
Internal investigations: eDiscovery software can be used by legal teams in internal investigation cases to gather and digest as much information as possible without being obtrusive. Legal, compliance, and HR teams can all utilize the software to gather relevant documents that get to the heart of a dispute.
Third-party subpoenas: eDiscovery software can help businesses respond to government and third-party subpoenas quickly and easily. These solutions gather relevant documents and get them to the necessary parties.
Document production: These solutions create documents in various formats, organize relevant files, and create privilege logs so that document production is quick and easy for legal teams.
What are the Common Features of eDiscovery Software?
The following are some core features within eDiscovery software that can help users:
Document collection: eDiscovery software collects documents from various data sources while producing an auditable trail.
Data processing: The software processes electronic documents and extracts relevant information via metadata combing, native application imaging, and domain parsing. The user feeds data to the engine, and the application processes it, preparing it for legal review.
Document review: eDiscovery software processes documents and extracts relevant information via metadata combing, native application imaging, and domain parsing.
Permissioned access: The solution Isolates and protects privileged or password-protected documents to allow only the access necessary.
Project analytics: It analyzes discovery projects and produces data visualizations based on available project information. These tools can help analyze discovery projects and produce data visualizations to help legal professionals get a better understanding of what the data says.
Legal hold: eDiscovery software automates the process of preserving ESI relevant to anticipated litigation.
Document production: Document production is a key feature of eDiscovery software. Legal professionals set up their application to trawl through and select relevant documents based on key indicators such as specific words or phrases. eDiscovery tools highlight the relevant ESI and get it ready for the legal process post discovery.
Assisted review: By leveraging the assisted review feature of an eDiscovery platform, legal professionals can improve the accuracy of document review and ensure that they’re not missing relevant information.
Case dynamics and transcripts: Some eDiscovery platforms provide users with tools that house case documents and create links between different legal documents. Transcripts can be linked to disparate case documents, and new information can be added and analyzed as the case develops.
Auto-detection of privileged materials: eDiscovery software typically combs through relevant ESI to identify and flag privileged documents so the team does not waste time on them.
Some eDiscovery solutions also include:
User reporting: The solution tracks and reports on reviewer activity for specific projects.
Project templates: The software provides templates for different project types.
Automated review: eDiscovery software leverages machine learning to automatically review and analyze documents under review.
Data visualization: Certain eDiscovery solutions contain data visualization tools, which help legal professionals grasp the information and story presented by specific data sets.
Real-time chain of custody: This feature refers to the auditable trail of digital fingerprints left on legal documents by the eDiscovery application.
What are the Benefits of eDiscovery Software?
Streamline the discovery process: Legal professionals use eDiscovery software to streamline the discovery process. What was previously an arduous process, painstakingly combing through thousands of documents by hand, has now been vastly improved by the introduction of AI-powered eDiscovery software. The majority of law firms are moving litigation operations, specifically eDiscovery activities, in house. This shift means an increase in the amount of work for in-house legal teams and therefore an increase in the need for efficient processes and automation.
Cost and time savings: A major reason for using eDiscovery software is to save time and costs during the discovery process. These solutions allow law firms to save time by providing simultaneous keyword search in multiple locations, automatic deduplication of search results, permission-based filtering of search results, indexing, retrieval of unindexed items, automated redaction, and archiving of documents. As the amount of ESI has skyrocketed, discovery costs responded accordingly. AI-powered eDiscovery solutions have helped to keep costs down while improving accuracy and data collection efficiency.
eDiscovery software implementation saves legal teams time and allows them to cut down on costs associated with document review, early case assessment, and all discovery-related tasks. The myth that manual, human document review is more accurate than computer-assisted review seems to have died out, as mounds of empirical evidence supporting the incredible accuracy of eDiscovery solutions in identifying relevant documents has eliminated the support of reasonable observers. Multiple studies have been completed comparing human document review accuracy and automated document review, and the automated systems easily outpaced the human-generated numbers.
Who Uses eDiscovery Software?
Legal professionals use eDiscovery software. As eDiscovery software improves, it is becoming easier for in-house legal teams to utilize these platforms instead of hiring external eDiscovery firms.
Law firms: Lawyers and paralegals within law firms are the two largest user groups of eDiscovery software. Lawyers may not interact as directly with these solutions, but they rely on the information that is gleaned, organized, and presented in a digestible format.
Legal departments: In-house corporate legal departments are the other large user group for eDiscovery solutions. These teams use the software to handle investigations, litigation, and audits. Legal departments can register, upload, normalize, analyze, evaluate, share, and store relevant data gathered by eDiscovery tools to aid in their audits and investigations.
Software Related to eDiscovery Software
Related solutions that can be used together with eDiscovery software include:
Legal practice management software: eDiscovery solutions often integrate with legal practice management software, which helps law firms have a comprehensive solution for cases involving eDiscovery.
Legal case management software: Legal case management solutions, also known as matter management solutions, handle legal cases for law firms and legal departments. eDiscovery tools often integrate with legal case management software.
Challenges with eDiscovery Software
Software solutions can come with their own set of challenges.
Proper integrations: For an eDiscovery tool to be as useful as possible, it needs to integrate with and collect data from a wide variety of sources. Microsoft Office 365 is the most common integration because historically most ESI has been emails, but as the types of legally permissible documents increase, eDiscovery solutions need to be able to collect data from them.
Sensitive data: eDiscovery tools deal with sensitive data management, so the security standards should be robust. Data security, particularly in cloud environments where the onus on security falls to the vendors operating there, is especially important in an age of increased cyberattacks.
Which Companies Should Buy eDiscovery Software?
Law firms, companies with legal departments, and governments could all benefit from the purchase of eDiscovery software.
Corporations: Corporate legal departments that implement eDiscovery solutions are able to leverage those tools to handle disputes and investigations in house, as well as speed up data collection.
Law firms: Law firms big and small can benefit from adopting eDiscovery software. With these tools, they are able to move discovery work in house and keep that share of the billable hours for document review.
Government organizations: Government agencies that implement eDiscovery tools can handle record requests faster and more easily, as well as deal with litigation dockets and the necessary document review and production.
How to Buy eDiscovery Software
Requirements Gathering (RFI/RFP) for eDiscovery Software
In order to compile a suitable long list of potential eDiscovery tools, the prospective buyer must determine how many matters and how much data per matter they are likely to handle. Pricing structures vary across vendors, so making sure buyers eliminate vendors with structures that would be prohibitively expensive is a good starting point. The buyer should also look at the feature set offered by the vendor and how robust the underlying technology is. If the product meets all of the feature requirements and are within a price range, then it can be added to the list.
The prospective buyer should also assess the number of users and their familiarity with similar solutions. Will they be able to take advantage of a solution long on robust analytical tools and comprehensive features? Or are they better suited to a basic tool to help collect and cull the initial document cache? Once a buyer determines the priority of their requirements, they can move on to compiling a long list of choices.
Compare eDiscovery Software Products
Create a long list
Prospective buyers should cull any products that they know do not meet the basic criteria that they put together during their requirements gathering. They should compile a standardized list of questions based on those requirements to ask vendors during initial conversations.
Create a short list
Prospective buyers should send out RFIs and look at the responses to help compile a short list. Research reports and user reviews are a great way to vet solutions that make the short list and look promising.
Conduct demos
Only vendors that make the shortlist of possible solutions should be asked for demos. Prospective buyers should ask for live demos and go in with a specific type of scenario or list scenarios typical to their business to demonstrate the systems’ effectiveness. If pricing is not transparent, the law firm or company should ask for pricing details.
Selection of eDiscovery Software
Choose a selection team
The actual users of the software should be included in the selection team to gauge usability. A member of the finance team should join wherever possible, and a technical lead should join the team to deal with specifics around systems integrations and security.
Negotiation
The negotiation process will take place between the buyer and a few vendors selected from the short list. Price will be important at this stage, and decision makers will weigh potential return on investment (ROI) given the cost and time savings provided by the solution as well as the number of matters expected per year. The final decision is typically based on the available data and information gleaned from the buying process, and made by the selection team.
What Does eDiscovery Software Cost?
eDiscovery solutions vary widely in how they are priced. Some vendors use a pay-as-you-go, usage-based model, while some price their product with a pay-per-matter model and others a time-based subscription model. The traditional method of pricing from companies providing eDiscovery services is line item pricing, where the client pays for each service on the a-la-carte menu.
Return on Investment (ROI)
There are a few ways to calculate the ROI on an eDiscovery solution. One is to calculate the reduction in discovery data by looking at the document review rate and the hourly cost of outside reviewers. Then, buyers must consider the deduplication rate of the solution and the reduction in reviewable documents after early case assessment (ECA) and the additional culling the eDiscovery solution does. Next step entails subtracting the amount of money required for document review post eDiscovery, culling from the amount that would’ve been required absent any culling, and then, the buyer will have a solid estimate of cost savings. Teams can look at ROI in terms of time saved per matter that would have otherwise been spent on unnecessary document review.
eDiscovery Software Trends
The legal industry has seen widespread adoption of eDiscovery software in the past few years, leading to a large swath of legal firms and departments moving their eDiscovery process in house.
Cloud-based solutions
As in most industries, vendors are moving from on-premises software to building and delivering solutions in the cloud. eDiscovery is no exception, and the fact that operations are now in the cloud means that it’s easier than ever to expand the number of integrations with related document storage systems or matter management solutions.
AI-driven discovery
Improvements in AI have expanded the breadth of functionality for eDiscovery. AI is making eDiscovery faster and more accurate, delivering more ROI to users and providing more data-driven insights into relevant documents.
Analytics and data visualization
Another trend in the eDiscovery space is solutions offering more robust analytics and data visualization tools. Legal professionals want documents reviewed and analyzed but are looking for additional data visualization features to help them understand the information they’ve found on a deeper level.
