Digital Adoption Platforms Resources

We have account managers and they receive a lot of support requests through their personal email, so we want to better track those interactions through the help desk.

<p>I'm trying to find the best <a href="https://www.g2.com/categories/digital-adoption-platform" rel="noopener noreferrer" target="_blank">digital adoption platform</a> for my business. I've been browsing the category page on G2 and created a shortlist of products, but I want to narrow my scope down even more. I'm hoping that the G2 community can help me here!</p><p><a href="https://www.g2.com/products/walkme/reviews" rel="noopener noreferrer" target="_blank"><strong>WalkMe</strong></a>: WalkMe is a pioneer in the digital adoption platform space, offering comprehensive solutions for large enterprises. It provides sophisticated onboarding, training, and support automation tools that overlay directly onto any software. WalkMe’s no-code platform helps organizations drive user engagement, optimize workflows, and maximize technology investments through real-time insights and guidance.</p><p><a href="https://www.g2.com/products/tango-tango/reviews" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(67, 67, 67);"><strong style="font-family: Barlow, sans-serif; font-size: 1.17em;">Tango</strong></a><strong style="font-family: Barlow, sans-serif; font-size: 1.17em; background-color: transparent; color: rgb(67, 67, 67);">: </strong><span style="background-color: transparent; color: rgb(67, 67, 67);">Tango offers a unique approach to creating training walkthroughs. By capturing every step as users perform tasks, it allows for the rapid creation of in-app guides. This "Click-to-Create" AI feature simplifies the documentation process, making it accessible even for non-technical users.</span></p><p><a href="https://www.g2.com/products/userguiding/reviews" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(67, 67, 67);"><strong style="font-family: Barlow, sans-serif; font-size: 1.17em;">UserGuiding</strong></a><strong style="font-family: Barlow, sans-serif; font-size: 1.17em; background-color: transparent; color: rgb(67, 67, 67);">: </strong><span style="background-color: transparent; color: rgb(67, 67, 67);">UserGuiding is a no-code platform that empowers product teams to enhance user activation and drive revenue growth. It offers a suite of tools to create and improve in-app experiences, facilitating superior self-service options that boost user adoption and reduce support tickets.</span></p><p><a href="https://www.g2.com/products/product-fruits/reviews" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(67, 67, 67);"><strong style="font-family: Barlow, sans-serif; font-size: 1.17em;">Product Fruits</strong></a><strong style="font-family: Barlow, sans-serif; font-size: 1.17em; background-color: transparent; color: rgb(67, 67, 67);">: </strong><span style="background-color: transparent; color: rgb(67, 67, 67);">Product Fruits is an AI-driven platform designed to enhance product growth. It provides tools for automatic user onboarding, engagement flows, and in-app guidance, all aimed at improving user experience and adoption rates.</span></p><p><a href="https://www.g2.com/products/userpilot/reviews" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(67, 67, 67);"><strong>Userpilot</strong></a><strong style="background-color: transparent; color: rgb(67, 67, 67);">: </strong><span style="background-color: transparent; color: rgb(67, 67, 67);">Userpilot is an all-in-one platform tailored for Product and UX teams. It combines product analytics, in-app engagement, and surveys to enhance product adoption through powerful in-app experiences.</span></p><p><span style="background-color: transparent; color: rgb(67, 67, 67);">What do you think? I may swap out Product Fruits for Pendo...but I'm still on the fence. </span></p>