- Birdeye is a reputation management tool that integrates with various software and platforms to manage customer reviews, track metrics, and build online presence.
- Reviewers frequently mention the ease of use, intuitive interface, time-saving automation tools, and the ability to manage reviews across multiple platforms as key benefits of Birdeye.
- Reviewers noted issues with multi-site monitoring, difficulties with social media content creation and editing, and delays in updates and notifications as areas for improvement.