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The Top 18 Easiest To Use Cloud PBX Platforms Software

See the top Cloud PBX Platforms Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeleCMI

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.7

Ease of Use

Average: 8.9

9.8

Meets Requirements

Average: 8.7

9.8

Customer Segment Breakdown

Small Business

50%

Mid Market

45%

Enterprise

Ringover

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.4

Ease of Use

Average: 8.9

9.4

Meets Requirements

Average: 8.7

9.2

Customer Segment Breakdown

Small Business

78%

Mid Market

22%

Enterprise

Nextiva

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.7

Ease of Use

Average: 8.9

8.8

Meets Requirements

Average: 8.7

9.1

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

RingEX

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.4

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 8.7

9.1

Customer Segment Breakdown

Small Business

57%

Mid Market

36%

Enterprise

Zoom Phone

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.3

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 8.7

8.7

Customer Segment Breakdown

Small Business

51%

Mid Market

38%

Enterprise

10%

Yeastar P-Series PBX System

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.7

Ease of Use

Average: 8.9

9.7

Meets Requirements

Average: 8.7

9.3

Customer Segment Breakdown

Small Business

75%

Mid Market

21%

Enterprise

MiVoice Connect

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.9

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 8.7

9.9

Customer Segment Breakdown

Small Business

47%

Mid Market

53%

JustCall

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.9

Ease of Use

Average: 8.9

8.8

Meets Requirements

Average: 8.7

9.0

Customer Segment Breakdown

Small Business

61%

Mid Market

32%

Enterprise

CloudTalk

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.8

Ease of Use

Average: 8.9

9.4

Meets Requirements

Average: 8.7

9.3

Customer Segment Breakdown

Small Business

66%

Mid Market

30%

Enterprise

#10

3CX

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.0

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 8.7

9.4

Customer Segment Breakdown

Small Business

44%

Mid Market

50%

Enterprise

#11

8x8 Work

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.6

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 8.7

9.1

Customer Segment Breakdown

Small Business

59%

Mid Market

31%

Enterprise

10%

#12

NUACOM

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.0

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 8.7

9.4

Customer Segment Breakdown

Small Business

92%

Mid Market

#13

Webex Calling

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.3

Ease of Use

Average: 8.9

9.5

Meets Requirements

Average: 8.7

9.2

Customer Segment Breakdown

Small Business

30%

Mid Market

40%

Enterprise

30%

#14

Vonage Business Communications

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.4

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 8.7

8.6

Customer Segment Breakdown

Small Business

62%

Mid Market

31%

Enterprise

#15

FreePBX

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.6

7.2

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 8.7

8.7

Customer Segment Breakdown

Small Business

64%

Mid Market

29%

Enterprise

#16

Bria

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.8

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 8.7

8.0

Customer Segment Breakdown

Small Business

54%

Mid Market

42%

Enterprise

#17

Fusion Connect: Modern Connectivity and Communications Solutions

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.1

Ease of Use

Average: 8.9

8.2

Meets Requirements

Average: 8.7

8.7

Customer Segment Breakdown

Small Business

42%

Mid Market

42%

Enterprise

16%

#18

Twilio

4.0

Overall Usability Score

4.0

Usability Score Breakdown

Ease of Admin

Average: 8.6

3.4

Ease of Use

Average: 8.9

4.4

Meets Requirements

Average: 8.7

2.8

Customer Segment Breakdown

Small Business

48%

Mid Market

32%

Enterprise

20%