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How do set acknowledgment or greetings emails when end-user raised tickets?
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ITIL and how
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Sera posible tener opcion de saber si los agentes puedan ser ubicados por GPS?
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G2
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I have been able to create a workflow that automatically closes tickets from non-company email addresses. I would prefer to silently close the tickets and that the sender not receive the notification that the ticket has been closed. It appears the user receives the Self Service Portal... Read more
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To compare with other products to see if something unique or new introduced as feature that Zoho Helpdesk may lack.
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G2
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We need to integrate our sip trunk directly to the telephony section in Zoho, that is possible?
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G2
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Posted by:
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