Xref Pros and Cons

Thank you for sharing your positive experience with Xref, Kelsey! We're thrilled to hear that our platform has been able to streamline your reference checking process and reduce your team's administrative burden.

Regarding your comment on the verification code for logging in, we have that as a security feature so our system can ensure compliance and safety.

Thanks again for sharing your review.

Thank you for your review! We're so pleased to hear that you find Xref to be an easy way to collect references.

With regards to your comment on editing questions, our ‘template builder’ tool can help you create customisable questionnaires that are compliant, role-specific and unbiased. If you feel you’d like assistance in this area, our customer support team would be more than happy to help. Please feel free to contact them at support@xref.com.

Like you, many of our customers also like our Suspicious Activity detection as it helps make you aware of any fraudulent activity in relation to your reference check. This ensures you can hire with confidence.

Thanks again for your review.

Thank you for your glowing review! We're thrilled to hear that you find Xref's products and customer service to be of excellent quality. Our team is dedicated to delivering top-notch service and support to all our customers.

It's wonderful to know that our reference check tools are not only easy to use but also a significant time-saver for you. Your feedback is greatly appreciated, and we're pleased to see that Xref is effectively addressing your reference checking needs. Thank you once again for your kind words and feedback.

Thank you for your wonderful feedback! We're delighted to hear that you find Xref simple, easy to use, and our solution seamlessly integrates into your recruitment platform. It's fantastic to know that our notifications and automated reminders have been instrumental in streamlining your reference checking process.

At Xref, we're committed to helping time-crunched recruiters focus on the most important aspects of their roles. We're thrilled that Xref has saved you time and enhanced the quality of your reference checks. Thank you once again for your kind words!

Thank you for sharing your positive experience with Xref! We're thrilled to hear that you find it easy to use and that it saves you time in the reference process.

Regarding your comment on hearing the referee’s tone, we’ve designed our sentiment analysis to listen to the tone of someone's voice when they talk about something. It aims to understand tones of affirmation and enthusiasm to figure out if the person's feelings are positive, negative, or neutral.

We strive to make our platform as efficient and intuitive as possible so our clients don't have to spend their time over calls and can focus on the other important areas of your role.

Thanks again for your positive feedback!

Thank you for your excellent review, Sandra.

We're delighted to hear that Xref has had a positive impact on your recruiting process, particularly in the healthcare sector where references are crucial.

With regard to your comment on reminder emails. These emails are sent at 24, 36 and 48 hours to both the referee and the candidate. If you’d like any assistance in setting these up, you could reach out to us at support @xref.com

Xref is passionate about ensuring the right people are recruited into the right roles so we’re pleased to hear that you’ve been able to experience the benefits of an automated platform.

Thanks again for sharing your review.

Thank you for sharing your positive experience about Xref Engage! We're thrilled to hear that you found our platform easy to use and that the implementation was seamless.

At the heart of Xref Engage is a group of highly experienced professionals, including HR experts and workplace psychologists, who understand the challenge of improving culture, leadership and service quality. It's great to know that Xref Engage is helping you provide valuable insights into your organisation's culture and enabling your staff to share their feedback with confidence. Thanks again for your review.

Thanks for your review!

It’s always great to receive such positive feedback, particularly around the expertise and benefit our consultants make and that they go the extra mile.

Like all new tools, it always helps to receive a proper introduction; the data studio provides an incredible amount of insight that most organisations have not had access to before, so it's wonderful to hear Engage has provided insight into how your employees feel about your organisation's performance.

Thanks again for your review and we look forward to continuing to work with you.

Thank you for sharing your positive experience with Xref Engage! We're thrilled to hear that you felt well-supported as a new employee.

Regarding your comment on a lengthy questionnaire, we have off-the-shelf surveys of different lengths, including a Pulse Survey with 15 questions. You can customise the length of your surveys to suit your organisation's needs. We have many questions we can benchmark, but you only need to use a small selection to get a good sense of how you compare to industry benchmarks. If you’d like assistance with your questionnaires, please reach out to your Engage consultant, who would be more than happy to help.

At the heart of Xref Engage is a group of seasoned consultants who understand the challenge of improving culture. It's great to hear that Xref Engage is helping to identify key concerns and improve employee engagement and culture. Thanks again for your review.

Thank you for your positive feedback! We are thrilled to hear that our team at Xref Engage provided effective and supportive assistance during the implementation of your survey.

We’re also pleased that our product could support your survey requirements as part of the Victorian Government's Gender Equality Action Plan program. We strive to make our product as seamless as possible for our clients. Thanks again for your kind words.