Xref Pros and Cons: Top 5 Advantages and Disadvantages
Quick AI Summary Based on G2 Reviews
Generated from real user reviews
447 Xref Reviews
The ability to complete reference checks in a timely manner is the most obvious benefit, but also the amount of detail we get from the referees is significantly more than in phone based reference checks (where a "good" might be seen as a way to hurry the telephone call up!). We appreciate the easy, at a glance way of seeing if the reference check is overall positive or negative, and the easy export out of the system to be able to include reference checks in our offer proposal to the hiring manager. Review collected by and hosted on G2.com.
The only possible dislike I could think of is that the candidate's timeliness in entering the referees is something we can't control (whereas, we can control quickly jumping on the phone to the referee). Having said that, we would be more held up by the phone tag with the referee than we ever are with waiting for a candidate's response, so Xref is overall much faster. Review collected by and hosted on G2.com.
We used to have to setup calls with new hire's references, but XRef takes the manual effort away - seriously! You don't need to call the references yourself using XRef or go through the time to setup phone calls. It is up to your candidates to fill their references out in the system and it will forward a set of customized questions for the referee. XRef will flag you regarding any unusual activity that has occurred from the references (e.g., same IP address used) and they have account managers there to support you. It will also compare the word count of the candidate compared to the average. It also makes it very easy to download the reference document and flip to the hiring managers. Review collected by and hosted on G2.com.
Sometimes you may miss out on tone of voice that you'd experienced when calling references, but this is the only thing I can think of. I think XRef as just as valid as phone calls. Review collected by and hosted on G2.com.
We have fully switched our referee checks through to X-Ref, since implementing X-Ref we save over 20 hours a month in back and forth phone calls. X-Ref allows us to bulk upload refree checks, submit and not need to stress until its time for us to review the checks. we are assured that when we use the program any fraudulent referee checks are picked up on. Review collected by and hosted on G2.com.
The only thing that i dislike about X-Ref is that it currently does not link to our HR platform if we want to store the referee checks on the staff folder we need to download and upload them. Review collected by and hosted on G2.com.
The account managers have been great to help us set up and provide ongoing maintenance of our account Review collected by and hosted on G2.com.
Perhaps not the cheapest of automated platforms (but understand that you do “get what you pay for”) Review collected by and hosted on G2.com.
Ease of Use - saves me a lot of valuable time Review collected by and hosted on G2.com.
references are supplied by the candidate so they are never going to give referees that will not talk highly of them so is it a really good representation? Review collected by and hosted on G2.com.
Xref is a very simple, automated tool to help collect references, which can be a very time consuming task. Because of the use of technology, Xref can also catch possible fraudulent references taking place. For example, if a candidate fills out a reference themselves or does not provide professional email addresses, Xref sends us a notification. Review collected by and hosted on G2.com.
Not speaking to a reference directly over the phone can sometimes be a con - less room to dig deeper into answers they may have provided. Review collected by and hosted on G2.com.
The quick turnaround in completing this very important stage in the recruitment process. Review collected by and hosted on G2.com.
Not getting to speak to the referee directly. Review collected by and hosted on G2.com.
the very small amount of information I need to enter Review collected by and hosted on G2.com.
I can't think of anything I don't like about xref Review collected by and hosted on G2.com.
The team are very responsive - references are completed much faster Review collected by and hosted on G2.com.
I cant submit the reminders or links myself - Review collected by and hosted on G2.com.
The "clean" feel of the website; how it is laid out. Review collected by and hosted on G2.com.
2 factor authentication ... but I understand why this is important. Review collected by and hosted on G2.com.
