Xref Pros and Cons

Thank you for your review.

It is great to hear how you have benefited from the time saved through the use of automated referencing.

Thank you for your great feedback. We are always improving our service, so your feedback is appreciated to help us better provide this great platform.

Thanks again for your review.

Thanks for providing us with your feedback. It's always helpful for us to know how our clients find the experience.

We're glad to hear that you're making the most out of the platform! It definitely is a huge time-saver.

Thanks so much for sharing this great review. We're glad to hear that you're able to get responses quicker and save a lot more time!

Thanks for your feedback. We’re glad to hear that you’re enjoying the simplicity and ease of using the Xref platform.

Regarding your comment about missing out on the personal touch that comes from manual calling. Xref's sentiment tool has an algorithm that measures a referee's 'tone of voice'. It picks up on the positive, neutral, and negative language used by the referee, to give you an indication of the candidate's performance; reducing the chance for a reference to be misinterpreted.

Our reference reports include a full analysis of the feedback provided, in order to offer insights into the overall sentiment and content of the reference. This will often provide a much greater and deeper understanding of a reference’s opinion than may be gathered on a quick, conversational phone-based reference check. I hope this helps. Thanks again for your review!

Thank you for taking the time to share your review. We’re glad to hear that you have benefited from the many advantages of the online approach to reference checking.

In regards to your comment about customization, it is possible to add branding on the candidate email and final report, extending to business name and logo. If you would like some help in enabling this, please speak directly to your account manager.

Thanks again for the review!

What a lovely review, thanks so much! It's awesome to hear you are having such great success with an online process and we're glad you are also benefitting from the added layer of security our platform offers.

Thanks again!

Thank you for your review.

It's great to hear that you are benefiting from the ease and efficiency that comes through online referencing.

We appreciate your feedback regarding the integration with Bullhorn, we would love to get more information regarding this from you so we can improve the overall user experience. If you would reach out to your Relationship manager, we will gather the further information to work on improving the integration.

Thanks again for your review.

Thanks for your review.

We are happy to hear how you have benefited from the ease that comes through the use of the Xref platform.

We are always happy for any feedback that might be able to enhance the overall experience, so feel free to reach out to us if you have any thoughts.

Thanks again for your review.

Thanks for the review! It’s awesome to hear you’re saving time using Xref and making the most of the many benefits of automated references.

We’re all about offering teams a better and faster way to conduct reference checks, so it’s great that you’ve had such a positive experience, thanks again for your review.

Thank you for taking the time to write this review, Scott. We appreciate your feedback! We’re so glad to hear you have been making great use of the features of Xref and benefiting from the ease of automated references.

Our team is always working to provide new releases to market and based on your comments we’ve put forward a suggestion to our development team about including an ‘indicator of progress’.

In regard to submitting references on a Friday, our reminder emails are sent 24, 36 and 48 hours after the referee is first contacted. Due to the likelihood of referees being submitted with work email domains (and not working on the weekend) we recommended that requests are lodged during the work week for the best results.

I hope that helps and thanks again for your feedback!