Xref Pros and Cons

Thank you for sharing your review! We’re all about offering teams a better and faster way to conduct reference checks, so we’re glad to hear Xref has cut down your admin workload and helped to speed things up.

In regards to your comment on editing questions, we encourage you to take a look at our Template Builder tool. Template Builder allows you to create your own tailored reference templates from a database of compliant, high-performing questions, and then add them to your Xref account. In addition, a lot of our customers like to include a question at the end of their questionnaire which asks if the referee is happy to be contacted at a time that’s convenient for them, if any further detail is required. This offers referees a chance to opt in to being contacted at time that works for them and can make for a great opportunity to reach out where necessary and appropriate. We hope this helps!

Thanks again!

Thanks for taking the time to leave a review! We're glad to hear you're benefitting from the ease and convenience of the Xref platform.

In regards to your feedback about making edits - if it helps, a referee can modify the dates of employment, if they believe these have been incorrectly recorded by the candidate. If you would like any further detail about this feature, please feel free to contact our support team at support@xref.com.

Thanks again.

Thanks so much for this great review! We're glad to hear that you're enjoying many of the benefits of online reference checking. Thank you for recommending us.

Thanks so much for your great review, Laura. It's great to hear that you are making the most of all the benefits of online reference checking. Thanks again!

Thank you for the wonderful review. It’s great to hear that our platform is easy to use and you’re benefiting from its capability to detect fraud; we know how vital that assurance can be when making hiring decisions. Our staff at Xref are a passionate bunch and take a lot of pride in helping clients like you to achieve their goals.

In regard to your comment on notifications, we have good news, Xref will now instantly raise an alert if any unusual activity is detected. This enhancement will bring you a step closer to your hiring decision a whole lot faster. If you’d like to know more, feel free to reach out to our customer success team at support@xref.com.

Thanks again for your review!

Thank you for taking the time to write this review. We’re glad to hear you’re enjoying the ease of the Xref platform. We’re proud to offer a service that brings convenience and speed to your hiring process.

Thanks again for your great review!

Thank you for providing such a great review. We’re glad to hear Xref has helped you save time by streamlining your recruitment process. We know how difficult and frustrating it can be to try and contact references by phone, so it’s great that you’ve been able to recognise the benefits of an online process.

We agree that one of the significant benefits of using Xref is the ability to flag suspicious candidate activity and we’re glad that helps to alleviate your concerns about candidates completing the process themselves.

Thanks again for your feedback!

Thanks for your review!

It is great to hear how much you love using Xref. We love hearing how our customers benefit from the ease that comes through using online referencing to aid the hiring process.

We are always looking to improve our service and appreciate any feedback that you may have. You are always welcome to reach out to us with any concerns and we will do all we can to assist you.

Thanks again for your review.

Thanks for your review, Rebecca.

We are happy to hear that you are benefiting from the time saved through using automated referencing. We understand how important it is to have access to support. Our account managers are always there to help.

Thanks again for your review.

Thanks for your review, Peter.

It's great to hear that you are benefiting from the ease and consistency that comes through using Xref for your automated referencing.

We are always looking to improve our service, so we appreciate any feedback you have that might assist in allowing us to enhance the service.

Thanks again for your review.