Xref Pros and Cons

Thanks for taking the time to share your review. It’s good to hear you’re enjoying the simplicity and time-saving benefits of using the Xref platform. We know the importance of robust reference checking that helps you to make confident hiring decisions, so we’re glad to hear that the unusual activity notification has also been useful to you.

Thanks again for this review - it's much appreciated!

Thank you for providing such a great review. We’re glad to hear that you’re enjoying the many benefits of using the Xref platform. We agree that it can be difficult and frustrating to contact references by phone, so it’s great to hear that the online process helps you get authentic, high-quality references while giving you back some of your valuable time and providing the assurance that you’re not missing any suspicious activity.

Thank you also for your feedback on text notifications, our development team is always working on updating the service we offer to meet the needs of our customers, so we appreciate your thoughts.

Thanks again!

Thanks, Marie-Claire, for taking the time to share your review with us. We’re so glad Xref has helped to streamline your reference checking process; we’re all about offering busy professionals a better and faster way to conduct reference checks, so your feedback is great to hear. We’re glad you’re also benefiting from higher-quality references, and we know how vital that assurance can be when making hiring decisions.

We are always looking for ways to improve our platform so we also really appreciate your comments regarding being able to download references from the requests page.

Thanks again for the great review.

Thanks, Katharine for your feedback, we know the importance of a seamless recruitment workflow so it’s great to hear that you’re enjoying the benefits of a smooth ATS integration.

We agree that one of the significant benefits of using Xref is the ability to flag suspicious candidate activity and we’re delighted that you’re appreciating this feature.

We strive to continue to make our product better to help wonderful customers like you achieve your hiring goals. Thanks again for sharing your experience.

Thanks for this great review, Kimberley. We’re glad to hear that you are enjoying the many benefits of using Xref.

We agree that platform and data security are crucial and we’re pleased to hear that the assurance Xref offers has added confidence to your recruitment process.

Thanks again for your review!

Hi Sourav, thank you so much for your review.

It's so good to hear that you are benefitting from the simplicity and speed of the platform, as well as the courteous and prompt support of the team. We're glad you also appreciate the opportunity to investigate any unusual activity that our platform detects during a reference check, and ensure the reference provider is who they say they are.

Thanks again for the feedback.

Thank you for your review! We know how important it is for technology to fit your existing workflow seamlessly, so we’re glad you’re benefiting from our ATS integration.

We’re all about ensuring that professionals like yourself can make great hiring decisions, quickly with all the information you need at your fingertips. Thanks again for your review.

Thank you, for taking the time to share your review. We know how valuable time is for busy professionals like yourself, and we’re happy to hear that you’re enjoying the convenience of the automated platform.

Regarding your comment on a no-response from the candidate. If the candidate doesn’t engage within three weeks, the request expires and is moved to the archived tab. I hope this helps, but please feel free to contact our customer success team at support@xref.com if you’d like further assistance.

On the referee’s email address being unobtainable, in such a situation, our system will notify the candidate for them to update or provide alternative referee details.

We strive to make the Xref platform as efficient and intuitive as possible so that professionals like yourself can focus on the other important areas of your role.

Thanks again for sharing your review!

Hi there, thanks so much for taking the time to leave a review. We're so glad to hear you're benefitting from the speed and convenience of the platform, as well as the assurance that no referee feedback will be taken out of context.

We appreciate your feedback about editing templates. While the questions included in a questionnaire are at the discretion of an employer, we are committed to ensuring that all questions are compliant and optimised to offer the best feedback in return. If you haven’t already, I would recommend you check out our Template Builder tool, which enables you to create a template on the fly, from a database of thousands of compliant and high-performing questions, You can then add the template directly to your Xref account. I’ve included the link to Template Builder below.

Thanks again for your review, we really appreciate it.

Thanks so much for your review. It’s so good to hear that Xref has brought convenience and efficiency to your recruitment process. We understand how important it is to gather accurate details from references in a timely manner. It’s also great to hear Xref offers you peace of mind and delivers valuable insights on potential new hires.

Thanks again for your review!