Xref Pros and Cons

Very simple set up; handy dashboard and candidate information; it's online and fast!!! Review collected by and hosted on G2.com.

Does not provide the full candidate assessment that another system has I've used in the past, but for what it does provide, as well as the cost and convenience, it's an excellent alternative. Review collected by and hosted on G2.com.

Easy and can set and forget. It keeps you in the loop with emails when references are submitted so I don't need to keep chasing it and I don't need to be on the phone chasing references all day. This is particularly great when the volume of recruitment is high.

I couldn't imagine doing my job without it. Xref is easy to use for all parties involved and I highly recommend if you're on the fence about it.

The alerts via email are also very helpful it means you can set it up and leave it until completed and as soon as the alerts come in then you can download and email to the relevant people. Review collected by and hosted on G2.com.

Unable to edit emails once submitted or other details once submitted which would be very handy.

As an admin, it would be great to have a bit more access to editing or changing things once the references has been sent. Review collected by and hosted on G2.com.

We had had XREF implemented into our ATS system twice. The internal team was incredibly helpful and was able to work with our ATS software developers to ensure that we had the full ability to use the references through our system.

The lower cost and the fact that they do not expire has been incredible. We have had some big projects and I was able to increase our credits so easily.

Also, our point of contact at XREF Jorge has been great to work with. Quick communication and able to get things done for us without hesitation. This is Gold Star customer service at its finest! Review collected by and hosted on G2.com.

I can't say there is anything that I dislike about XREF Review collected by and hosted on G2.com.

I was sceptical when I was first introduced to Xref, I'd spent over 10 years calling referees! I also used to receive timesheets by fax machine and I don't miss that either. The ease of using Xref is amazing and new hiring managers are always impressed with the reference reports. I like how it has integrated with our ATS so I literally have to click one box and it send the reference request. I only log into Xref now to read and download reports Review collected by and hosted on G2.com.

That I called referees for over 10 years, that's hundreds of left messages, wrong numbers and missed calls. Where were you Xref?? There are occasions where applicants with basic computer skills struggle with Xref and every now and again there is a referee who thinks what we send is too lengthy and they don't have time to complete it. This is where I would step in and do the reference over the phone call but it is really only 1 or 2 people every few months Review collected by and hosted on G2.com.

Its easy to use, simple and efficient and gets results quickly. Also great to use from an applicant nd referee perspective. The team customised my reference check template so we had all the questions we would usually ask right in the template. The team were professional engaging and super helpful to work with. I was up and running in just a few minutes. You can even brand your messaging to candidates and referees! Review collected by and hosted on G2.com.

Nothing - I'm a long time XRef user - what's not to like? Review collected by and hosted on G2.com.

The easy way to collect the reference checks needed for an applicant. I don't have to worry about follow up emails or spend 10 minutes with each reference. Also, how it provides percentages on how likely each reference would recommend or not the applicant. Review collected by and hosted on G2.com.

Sending the questionnaires to the references depends on how fast the applicant inputs their contact information. So, if the applicant takes longer, collecting the references ends up being a longer process. Review collected by and hosted on G2.com.

How it fully integrates with our ATS. I've seen many integrations and I would say XRef is up there with the best. Review collected by and hosted on G2.com.

The interface could be easier to navigate. Since most of our managers use it infrequently some important features are not as obvious as they could be Review collected by and hosted on G2.com.

I love how easy and straightforward it is for the candidates and their references. The refences can complete the form on their time and not be pressured into answering a call from a recruiter. They are completely unbiased references and provide a ton of value to our clients on how to best help their new hire succeed. Review collected by and hosted on G2.com.

I dislike that the reference has the opportunity to provide very short answers. It would be good if there was a minimum word requirement. Review collected by and hosted on G2.com.

Saves me so much time! I used to dread reference checking, now multiple reference checks can be completed quickly and the on-line form makes reference checking convenient and looks professional Review collected by and hosted on G2.com.

The only minor negative is that you cant amend your own questionnaires when a client has a specific question they want added. It would be great to be able to do it yourself, but the fantastic team in Auckland have always been super quick with getting the new variation loaded Review collected by and hosted on G2.com.

I love how fast Xref provides references! Review collected by and hosted on G2.com.

I dislike the number of email updates I receive and would like to only get 2. Review collected by and hosted on G2.com.