Xref Pros and Cons: Top 5 Advantages and Disadvantages
Quick AI Summary Based on G2 Reviews
Generated from real user reviews
447 Xref Reviews

Takes seconds to trigger and all you have to do is wait for the completed reports. Review collected by and hosted on G2.com.
Nothing is missing from xref that I can think of right now Review collected by and hosted on G2.com.

XRef makes it easy to request and receive references back quickly. Their interface is intuitive and straightforward. The reports generated are beneficial to our hiring managers to see if the reference was positive or not quickly. The AI is highly accurate. I would recommend XRef to any HR/TA team who has a high volume of reference checks to complete. As an added bonus, XRef can be used anywhere in the world so we have been able to use it for positions outside of Canada without any issues. Review collected by and hosted on G2.com.
I wish there were an easy, in-app way to request more credits. Currently, we have to email our account manager every time we need new credits. This is fine but unnecessary - we don't need an interaction with a sales person when we have already committed to using XRef.
I would also like to see more "standard templates" for reference check questions - this would make it easier for us to quickly modify/adapt a new set of questions instead of having to design them from scratch. Review collected by and hosted on G2.com.
The time saving benefits to the People & Development team by implementing Xref has been extremely beneficial. The system is excellent Review collected by and hosted on G2.com.
There are no such dislikes, more around being able to generate our own reports Review collected by and hosted on G2.com.
Easy to use, convenient, fast, and secure. Gives accurate data Review collected by and hosted on G2.com.
Nothing, everything seems to be working. Review collected by and hosted on G2.com.
Saves time and I really like the reminders if the candidates haven't completed it yet. Review collected by and hosted on G2.com.
It only notifies you after a certain number of days window. Review collected by and hosted on G2.com.
XRef is such a fast and efficient service to use. It reduces the amount of follow up the TA team need to do with the automatic reminder emails being sent through to both the candidate and their referees. XRef allows us to capture detailed responses that help determine if the candidate is fit for the role! Review collected by and hosted on G2.com.
The templates are quite lengthy at times. These could be narrowed down Review collected by and hosted on G2.com.
The simplicity of how the system works and easy to complete for our candidates Review collected by and hosted on G2.com.
some people don't always have email addresses for their reference Review collected by and hosted on G2.com.

What I like best is that the xref is coming from the candidate. I find that references are more willing to answer & answer quickly if it's been sent by someone they know. Review collected by and hosted on G2.com.
The only downside to using xref is that sometimes they do not go through to facility emails, which I know is a faciity issue but it makes the process longer. Review collected by and hosted on G2.com.

It's fast, easy to use and takes a lot of admin out of my role. Review collected by and hosted on G2.com.
From time to time some candidates and hesitant to use, but it's generally good! Review collected by and hosted on G2.com.
ease of use and ability to track reference logins Review collected by and hosted on G2.com.
inability to edit questionnaires and criteria without Xref support tickets. Dual factor authentification each login Review collected by and hosted on G2.com.