Xref Pros and Cons

Thank you for taking the time to share your review, Jalal.

It’s good to hear that you’re enjoying the simplicity and time-saving benefits of using the Xref platform.

We know how valuable time is for busy recruitment and TA professionals, and we’re happy to hear that you’re enjoying the time-saving benefits of using Xref.

Thanks again for your review.

Thank you for your review. We're glad to hear that you appreciate the efficiency and automated reminders Xref provides.

We understand your concerns about the inability to delete references. We do this for security reasons.

We strive to make it as easy as possible for professionals like yourself to make great hiring decisions with all the information you need at your fingertips.

Thanks again for your review.

Thank you for your review. We're pleased to hear that you find our feature for detecting suspicious activity valuable and that Xref is saving you time and increasing efficiency.

Regarding your feedback on the ability to add comments, you could include a question in the questionnaire asking referees to share any additional comments relevant to the information you're seeking.

We know how valuable time is for busy recruitment and TA professionals, and we’re happy to hear that you’re enjoying the time-saving benefits of using Xref.

Thanks again for reviewing us.

Thank you for sharing your positive experience with Xref, Lexxa! We're thrilled to hear that our service has been a time-saver for you by eliminating the need to call references.

We're here to ensure your experience with Xref remains seamless. Thank you for choosing us to streamline your reference checking process!

Thank you for taking the time to leave us a review.

We're glad to hear that Xref has made your reference checking process more efficient and that you appreciate the speed and fraud detection capabilities.

Regarding your comment on generic responses; our platform offers the opportunity to tailor your reference questionnaire and the way you receive feedback. This will ensure that you get specific information to help you hire confidently for the role or address any concerns that may have come up during the interview. If you feel you’d like assistance in this area, our customer support team would be more than happy to help. Please feel free to contact us at support@xref.com.

Thanks again for your review.

Thank you for your wonderful review, Jamie. We’re all about offering teams a better and faster way to conduct reference checks. We’re glad to hear that you’re enjoying the simplicity and time-saving benefits of using Xref.

Regarding your comment on the verification code for logging in, we have that as a security feature so our system can ensure compliance and safety.

Thanks again for your review!

Hi Jeff,

We’re happy to hear that you and your team are enjoying the ease and convenience of the Xref automated platform.

In our recent 2023 Customer Satisfaction Survey 93% of our users completing the survey expressed satisfaction with our platform and service. We strive to make it as efficient and intuitive as possible so that professionals like yourself can focus on the other important areas of your role.

Thanks again for your review.

Thank you for the wonderful feedback! We are thrilled to hear that our customer support has been responsive. We appreciate your kind words about the platform's ease of use.

Regarding your comment about the platform being rigid at times, would you like to elaborate on your concerns with your Engage consultant? Our system's design strives to balance ease of use with flexibility. We are happy to explore how we can best support your specific needs.

It's great to hear that Xref Engage is helping you gather valuable data. Thanks again for sharing your feedback.

Hi there,

Thank you for your review! We are very happy to hear you enjoy the tailored service of the expert Xref Engage team. In addition, we are glad you find value in the clear dashboard, and easy-to-use platform.

With regard to your feedback around partnering with Xref for the post-survey action planning process, you are welcome to get in touch with our team to discuss this further. It is up to your organisation as to what next steps you take after you receive your survey results.

We are proud that Xref Engage can support you to hear the voice of your people when progressing culture change initiatives. Thanks again for your review!

Thank you for sharing your positive feedback on Xref, Maureen! It’s good to hear that you’re enjoying the simplicity and time-saving benefits of using the platform.

Regarding your comment on Pulse Surveys, our friendly customer support team would love the opportunity to help you set them up for your organisation. Feel free to reach out to us support@xref.com.

We know how valuable time is for busy recruitment and TA professionals, and we’re happy to hear that you’re enjoying the time-saving benefits of using Xref.

Thanks again for your review.