Xref Pros and Cons

Thank you for sharing your feedback on Xref Engage! We're glad to hear that you find the services for the employee journey useful.

Our research and decades of experience giving employees a voice enable us to tailor data-driven surveys to drive real change, so it's great to hear that Xref Engage surveys are proving valuable and efficient for you. Thanks again for your review.

Thank you for taking the time to share your review.

We agree that one of the significant advantages of using Xref is the ability to flag suspicious candidate activity. We’re all about offering teams a better and faster way to conduct reference checks, so we’re happy to know that Xref has helped your recruitment process.

We are continually working to ensure our customers have a great experience. Our new Enterprise platform has many survey tool functionalities to choose from. With regard to your feedback on the overview page, we will pass it on to our product development team for their reference.

Thanks again for your review.

Thank you for sharing your positive feedback about Xref! We're thrilled to hear that you find our platform easy to use and appreciate our friendly customer support team.

Regarding your comment on not being able to replace a reference during the 'in progress' stage, we’d like to let you know that you can add additional references at this stage. If you need assistance with this, please reach out to our wonderful support team at support@xref.com.

Thank you for choosing Xref!

Thank you for taking the time to share your review.

It’s good to hear that you’re enjoying the simplicity and time-saving benefits of using the Xref platform.

With regard to your comment on sorting references by answers, our customer support team would be happy to assist you with this People Search functionality which is used as a talent pool by our customers. Please contact our support team on support@xref.com.

We know how valuable time is for busy recruitment and TA professionals, and we’re happy to hear that you’re enjoying the time-saving benefits of using Xref.

Thanks again for your review.

Thank you for giving us a 5-star review! We're glad to hear that you find Xref Engage easy to use and appreciate having all the information in one place.

We have good news on a project underway to consolidate products into a single login. This will give you a better platform experience.

Ensuring clear information about employee engagement is our top priority, and we're committed to providing a seamless experience for all our users. Thanks again for choosing Xref.

Thank you for sharing your feedback with us! We're thrilled to hear that you find Xref to be a streamlined and secure solution for automating reference checks.

In regards to your point about editing referee information, it’s for security purposes that the option is not provided. If the referee details need to be edited or added, the candidate needs to access the Xref link.

We understand the importance of managing reference checks in bulk as it saves hours of work, and we're glad that Xref is benefiting you in this aspect.

Thank you for your kind words! We're thrilled to hear that Xref has been a valuable tool for your team.

Regarding your comment on altering questions; our platform offers the opportunity to tailor your reference questionnaire. Our customer success team can show you how easy this functionality is to use with the new platform, please reach out to us at support@xref.com

It's great to know that Xref has helped save you time and identify red flags, making the hiring process smoother for you. Thanks again for your review.

Thank you for sharing your experience with Xref Engage!

We’re thrilled to hear that Echo and the team were responsive and supportive during the survey period. Our mission is to help organisations listen to their employees, so it’s wonderful to know that Xref Engage is helping you gather valuable survey data to shape Scalabrini's future.

Thanks again for sharing your review!

Thank you for your positive feedback! We're thrilled to hear that you find our support team, especially Alex, helpful and that our platform is easy to use.

With regards to your comment about industry comparison data, you could reach out to your Xref Engage consultant who would be happy to explore building a customised benchmark. We are the market leader in the non-profit industry, and we have non-profit benchmarks that are second to none.

We’re passionate about helping our customers run the high-performing surveys that drive organisational change so we’re glad to hear that Xref Engage is helping you understand engagement levels. Thanks again for your review.

Thank you for sharing your feedback with us. We’re delighted to hear that you appreciate Louise Parkes's support and guidance.

Regarding your comment about backend reporting and the manual effort involved, we understand that summarising numerous comments can be time-consuming. To address this, we offer a cost-effective AI service designed to assist with these tasks. Additionally, we can provide further support in curating and creating custom reports with shared views and links. If you’d like us to assist you in this area, please reach out to your Engage consultant.

We’re pleased that Xref Engage is helping you facilitate discussions and enhance engagement, progress, and wellbeing within your organisation.