Parallel Reviews & Product Details - Page 3

It is very easy and simple. We create a request and link it with our CRM. The client completes it and it's ready for signature. Review collected by and hosted on G2.com.

That the messages are more personalized, although it already offers you to put the logo. Review collected by and hosted on G2.com.

I like that it's a unique tool. But as such it has a lot of space for improvements yet. Review collected by and hosted on G2.com.

I would like to see more templates. Also, I hope they develop their own e-signature feature soon. Review collected by and hosted on G2.com.

Ease of use is likely the absolute best part of Parallel however their super responsive support team comes in a close second. Review collected by and hosted on G2.com.

So far I just wish they had more default templates everything we have used is built from scratch. Review collected by and hosted on G2.com.

The functionality of reminders and progressive saving of information. For client registrations or authorization processes, it is always important to achieve tracking of what contributions are needed from those involved. Review collected by and hosted on G2.com.

The personalization of emails is missing so that they come from a personalized address. It would be good if you implemented your own signature solution (even if it's simple). Review collected by and hosted on G2.com.

Parallel evita el ir y venir de emails en Outlook, da mayor seguridad al cliente a la hora de compartir información y documentos confidenciales, la facilidad e inmediatez de respuesta. Review collected by and hosted on G2.com.

En un inicio fui bastante escéptica a la efectividad del programa, pero una vez me acostumbré al uso y formato, hoy por hoy no encuentro ninguna desventaja. Una mejora que sí propongo es destacar el formato de cada pregunta del formulario para distinguirla de la respuesta del cliente de forma que facilite su revisión de un vistazo. Review collected by and hosted on G2.com.

The product is very easy to use, intuitive, and flexible. For all audiences, from people with technological skills to those with more difficulties with technology. Additionally, it is constantly improving by incorporating new functionalities. In our case, during the execution of a 2-month pilot, more than 100 actions were taken. The team is very receptive: they analyze your problems and always provide solutions. They are very quick with the management of improvements as well as with incidents. In my experience with multiple providers in the IT sector, I believe it is a good partner. Review collected by and hosted on G2.com.

It is difficult to comment on negative things, but as points for improvement, I would mention personalization. Currently, there are options at the level of branding, templates, etc., but in complex processes, it may be necessary to incorporate client-specific metadata or other look & feel options that do not yet exist. But I know these are things they have in mind and have not yet incorporated. Review collected by and hosted on G2.com.

The interface is very friendly and easy to use, very visual. Fast, it is very useful that the information is saved as the work is completed. By allowing several people to work on the same request, you can speed up the client identification process, involving the departments involved. The options provided by the tool allow you to track responses to the form in real-time, and with notifications, you can communicate with the client immediately and resolve their queries.

In addition to being a very useful tool, the Parallel team quickly resolves any doubts and issues that the user and/or the platform may have. Review collected by and hosted on G2.com.

Nothing to highlight. Whenever improvements have been requested in the application, the Parallel team has responded quickly by resolving issues and implementing improvement requests (for example, customization of the home screen). Review collected by and hosted on G2.com.

I am a lawyer in the legal department of a real estate company, and I can say that the treatment received from your team and the quick solution they offer at all times is unbeatable. Any questions, they are always at your disposal to resolve them. Their work tool has allowed me to offer my clients the possibility of formalizing contracts even from a mobile phone, thus providing greater speed and fluidity in the formalization of mandates for sale or rental. Review collected by and hosted on G2.com.

Being honest, I find nothing negative in the company that I need to mention. Review collected by and hosted on G2.com.

The ease of the platform is very intuitive. It allows for a quick response from our clients, who also respond with far fewer errors. Having direct communication with the client through the platform allows for much smoother communication, which leads to greater speed. Review collected by and hosted on G2.com.

The only thing I don't like is not being able to avoid an email. Sometimes I have to delete a request and send it to the correct person (with a new email). Review collected by and hosted on G2.com.

What I like most is that it facilitates collaboration with the client, as they are always aware of the documentation they have provided and what they still need to provide. That makes things much easier. Review collected by and hosted on G2.com.

At first glance, I don't have any notable criticism. Although it is true that clients who are not very tech-savvy can get stuck. Review collected by and hosted on G2.com.