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Optimizely Web Experimentation
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Optimizely Web Experimentation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Optimizely Web Experimentation, finding its interface intuitive and metrics simple to manage. (173 mentions)
Users commend the intuitive user interface of Optimizely Web Experimentation, appreciating its simplicity and ease of setup. (73 mentions)
Users love the easy setup of Optimizely Web Experimentation, allowing quick creation and management of experiments. (65 mentions)
Users value the intuitive interface of Optimizely, making it easy to learn and teach experimentation concepts. (43 mentions)
Users appreciate the responsive customer support of Optimizely Web Experimentation, enhancing their overall experience and issue resolution. (41 mentions)
Users find the steep learning curve of Optimizely Web Experimentation frustrating, especially for those new to such systems. (54 mentions)
Users find the high cost of Optimizely Web Experimentation a barrier, especially for smaller businesses. (26 mentions)
Users face occasional bugs and stability issues with Optimizely, impacting their overall testing and experience. (23 mentions)
Users experience slow performance with Optimizely Web Experimentation, affecting their efficiency due to client-side testing issues. (18 mentions)
Users experience poor support from Optimizely, especially in setup, leading to costly implementation mistakes and troubleshooting. (17 mentions)

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407 Optimizely Web Experimentation Reviews

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407 Optimizely Web Experimentation Reviews
4.2 out of 5
407 Optimizely Web Experimentation Reviews
4.2 out of 5

Optimizely Web Experimentation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

The interface is clear and really easy to use. But what I really like is that there is a very good support network that can be called upon when needed. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The only thing that springs to mind is a feature that can stop a test automaticaly when statistical significance is reached. Review collected by and hosted on G2.com.

Neiden E C.
NC
Physiotherapist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

The fact that it allows everyday people like me to be able to give their input without bias Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It can sometimes be time consuming when expressing views Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Optimizely has become a very intuitive platform! Since I began using the platform in 2018, it has increasingly improved and now offers many awesome features. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The only update I would love to see is better analytics options. I know the platform is not to be as data-heavy as something like Tableau, but eve a UX refresh for faster snapshots would be nice Review collected by and hosted on G2.com.

Leo H.
LH
Senior Digital Marketing Co-ordinator
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

how simple the UI is, and how it's been made with the regular user in mind Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Despite it being the best experimentation tool I have used, there are cheaper alternatives. Review collected by and hosted on G2.com.

Brian O.
BO
VP Design
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Fast time to market. I can easily release a new experiment in minutes instead of days. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Have to refresh the window many times to get interactive mode to work sometimes. Review collected by and hosted on G2.com.

Paras R.
PR
Software Tester
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Because of how simple it is to use,integrate,and implement,Optimizely Web Experimentation is a useful tool in my opinion. A/B and multi-variant tests can be quickly set up an drun by anyone,even without extensive coding experience, thanks to the user-friendly interface.With little coding knowledge,any web page can incorporate the Java Script snippet with ease.Furthermore,Optimizely easily integrates with a variety of analytics platforms, simplifying the tracking and analysis of test results. I can verify and optimize website functionality and user experience with Optimizely Web Experimentation's powerful combination of user-friendliness,efficient implementation,and seamless integration. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The fact that Optimizely Web Experimentation doesn't have extensive server-side testing capabilities annoy me the most. Despite its superiority in client- side experimentation, the platform is not flexible enough or has enough powerful features to support extensive server-side testing. This leads to significant increases in testing complexity and decreases in efficiency due to the need for additional tools or complex workarounds.In addition ,the interface may be confusing and cluttered, making it difficult to find certain settings and features.This can cause confusion and frustration in addition to slowing down the testing process. Furthermore, customer support response times frequently fall short of expectations, which make it difficult for testers to address problems and causes delays in project deadlines. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

The main thing is like about the optimizely web experimentation is that, it is very user friendly and easy to visualise and see data Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

One thing I dislike is, the font and design of the screen could have been improved Review collected by and hosted on G2.com.

CW
Business Leader
Accounting
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

I like to make decisions the ease of use, receiving data and the support of experimentation and offers a heat map with emerging sales helps us with intelligent learning and I also liked to implement changes through codes. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It does everything very well, but the price is high. It is the only negative. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

The capacity to review performance improvement over time. This aspect has allowed us to optimise on pages that produce low levels of traffic. Whilst previously we may have waited several months to clarify whether its a statistical significant result, we can now take a differentiated view and see if test was better than control for a certain number of consecutive days. This, along with several similar features, have allowed us to do more in an optimisation capacity than would otherwise have been achievable. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The customer support could be improved at times. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Optimizely Web Experimentation?

No complex terminology. It has very intuitive design! Definitely worth a try Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Unless you don't want to experiment anything in your webpage. I highly recommend it. Review collected by and hosted on G2.com.