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Optimizely Web Experimentation
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Optimizely Web Experimentation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Optimizely Web Experimentation, finding its interface intuitive and metrics simple to manage. (173 mentions)
Users commend the intuitive user interface of Optimizely Web Experimentation, appreciating its simplicity and ease of setup. (73 mentions)
Users love the easy setup of Optimizely Web Experimentation, allowing quick creation and management of experiments. (65 mentions)
Users value the intuitive interface of Optimizely, making it easy to learn and teach experimentation concepts. (43 mentions)
Users appreciate the responsive customer support of Optimizely Web Experimentation, enhancing their overall experience and issue resolution. (41 mentions)
Users find the steep learning curve of Optimizely Web Experimentation frustrating, especially for those new to such systems. (54 mentions)
Users find the high cost of Optimizely Web Experimentation a barrier, especially for smaller businesses. (26 mentions)
Users face occasional bugs and stability issues with Optimizely, impacting their overall testing and experience. (23 mentions)
Users experience slow performance with Optimizely Web Experimentation, affecting their efficiency due to client-side testing issues. (18 mentions)
Users experience poor support from Optimizely, especially in setup, leading to costly implementation mistakes and troubleshooting. (17 mentions)

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407 Optimizely Web Experimentation Reviews

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407 Optimizely Web Experimentation Reviews
4.2 out of 5
407 Optimizely Web Experimentation Reviews
4.2 out of 5

Optimizely Web Experimentation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Mid-Market (51-1000 emp.)
"Great tool for running experiments on your Application as well as the website!"
What do you like best about Optimizely Web Experimentation?

In-depth Stats, informative blogs, intuitive UI and ability to customize experiments! Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Its expensive and you are dependent on your developers to still do a lot of heavy lifting! Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Mid-Market (51-1000 emp.)
"Powerful and intuitive split testing tool"
What do you like best about Optimizely Web Experimentation?

Easy setup and very user friendly interface Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

They moved away from serving small businesses and now only have enterprise level packages Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Optimizely"
What do you like best about Optimizely Web Experimentation?

Simple A/B tests for your domain. Optimizely allows for quick testing to your site that can be very helpful. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The editor can become a little confusing at times, but it doesn't take long to understand it fully. Review collected by and hosted on G2.com.

Vladimir B.
VB
Demand Generation Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Used it for a year and got disappointed (mostly by catches in the contract and pricing)"
What do you like best about Optimizely Web Experimentation?

I like the software but it's overpriced and has some catches in contract. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

I've used Optimizely for a year and I'm very disappointed.

They have a catch in contract where you need to send a written cancellation request 1 month in advance or else your $2,000 per month contract is automatically renewed for a year!

Now we can't get out of the contract for another year ($24,000) and we aren't using the product anymore.

We have switched to VWO and realized it's a far better product with better price.

For ~$800 a month (vs $2,000 on Optimizely) we got 3x more visitors and more features. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market (51-1000 emp.)
"Simple to use tool, reporting is a little light"
What do you like best about Optimizely Web Experimentation?

I like how simple it is to use and setup new tests. The interface is very clean and the ability to do simple content tests is great. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The reporting is a little sparse and the effect on site speed isn't ideal. Review collected by and hosted on G2.com.

Amber B.
AB
Sr. Concurrent Enrollment Coordinator
Mid-Market (51-1000 emp.)
"AB, Ease, and helpful."
What do you like best about Optimizely Web Experimentation?

I love the data collection process and how easy that tends to be. You are able to test things out before implementing and I haven't seen a huge learning curve when I introduce this software to others. Its very user friendly and easy to explain to others. I enjoy getting more and more advanced with the experiments and the service team is awesome. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

There are some bugs and glitches throughout the software, not anything too big. A few of the pages are laid out in a weird way, and the flow can be a hassle, but luckily it's customizable. Review collected by and hosted on G2.com.

Jayna W.
JW
Digital Marketing Coordinator
Education Management
Mid-Market (51-1000 emp.)
"Easy to use for multivariate testing"
What do you like best about Optimizely Web Experimentation?

I love that Optimizely makes it easier to track goals and results with multivariate testing and a/b testing. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It is a bit difficult to restructure the page without use of html coding. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market (51-1000 emp.)
"Great website testing tool"
What do you like best about Optimizely Web Experimentation?

Optimizely is a great tool to test and optimize website. Lots of features. A/B testing different elements, titles, buttons, CTA etc. is super easy. You can set up Audiences using different conditions (cookie, query string, URL etc.) and it's easy to set up redirects. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Setting up an experiment can be a little tricky. There are lots of features and it took me a while to figure out how to use these. The experiment preview loads pretty slowly sometimes. Review collected by and hosted on G2.com.

Jan Victor G.
JG
CLM Lead
Internet
Enterprise (> 1000 emp.)
"A/B Testing Gets Better, simpler"
What do you like best about Optimizely Web Experimentation?

I like how the flow takes into account all the crucial steps to include when setting up the experiment and covers most of it all in one page rather than the old one where there are separate sections you need to remember. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

UI doesn't feel as polished with the new "Create Campaign" flow, but I feel this is a simple fix.

I don't like how I can't select all the elements within a certain container, especially when I need to drill down on a specific element only.

I feel like the new goal setting flow is a bit of a hassle, but I understand that in the long-term this helps make our goals more manageable. With the current Optimizely we have too many goals that I can't keep track of all of them anymore. Review collected by and hosted on G2.com.

Nadim H.
NH
Senior Web Analyst
Mid-Market (51-1000 emp.)
"One of the best in the market!"
What do you like best about Optimizely Web Experimentation?

Targeting experiment to specific audiences Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Some pages with dynamic content or pricing might be hard to work with and you might need support Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

11%

Perceived Cost

$$$$$
Optimizely Web Ex...