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Optimizely Web Experimentation
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Optimizely Web Experimentation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Optimizely Web Experimentation, finding its interface intuitive and metrics simple to manage. (173 mentions)
Users commend the intuitive user interface of Optimizely Web Experimentation, appreciating its simplicity and ease of setup. (73 mentions)
Users love the easy setup of Optimizely Web Experimentation, allowing quick creation and management of experiments. (65 mentions)
Users value the intuitive interface of Optimizely, making it easy to learn and teach experimentation concepts. (43 mentions)
Users appreciate the responsive customer support of Optimizely Web Experimentation, enhancing their overall experience and issue resolution. (41 mentions)
Users find the steep learning curve of Optimizely Web Experimentation frustrating, especially for those new to such systems. (54 mentions)
Users find the high cost of Optimizely Web Experimentation a barrier, especially for smaller businesses. (26 mentions)
Users face occasional bugs and stability issues with Optimizely, impacting their overall testing and experience. (23 mentions)
Users experience slow performance with Optimizely Web Experimentation, affecting their efficiency due to client-side testing issues. (18 mentions)
Users experience poor support from Optimizely, especially in setup, leading to costly implementation mistakes and troubleshooting. (17 mentions)

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407 Optimizely Web Experimentation Reviews

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407 Optimizely Web Experimentation Reviews
4.2 out of 5
407 Optimizely Web Experimentation Reviews
4.2 out of 5

Optimizely Web Experimentation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Kristen J.
KJ
Global Ecommerce Analyst, SEO/PPC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Optimizely Web Experimentation?

Optimizely provides a lot of options for creating AB tests. Implementation with relatively easy. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

I would like more templates so we could do less coding, as a marketer and note a coder it makes for more difficult tests to have to go to development to get done which takes longer. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

I like that the user interface is easy to use and it's relatively easy to set up and experiment depending on the experiment type. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The setup experience was really poor. Optimizely doesn't offer support in setting up their platform and instead recommends 3rd party agencies to do this.

We paid a small fortune to an agency only to later learn that the implementation was not done correctly. This cost us countless hours of troubleshooting and support calls, a huge cost that could have been avoided if Optimizely had supported the integration of their own software. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Optimizely Web Experimentation?

I most appreciate the interface of the results within Web Experimentation. As someone that has been working in experimentation for 4+ years, I find the interface extremely easy to use, but more importantly ease to teach to colleagues that are completely new to experimentation.

The key concepts of experimentation (statistical significance, confidence intervals, impact) are well laid out and visually easy to comprehend. It makes normally difficult concepts easy to understand and interact with. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

While I appreciate the in-program editor where you can build metrics inside the application, I find it does not load well within the web version and requires popping out the window more often than not. Review collected by and hosted on G2.com.

Verified User in Automotive
EA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Optimizely Web Experimentation?

Incredibly easy to plan, rollout, and track tests. And much faster and cheaper than running it though your dedicated dev team. The onboarding team was very knowledgeable and flexible. Great partner to have on your side. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

There's a bit of learning curve, but not too difficult. Overall, worth the effort. Review collected by and hosted on G2.com.

KF
Growth Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Optimizely Web Experimentation?

Optimizely stands out when it comes to meeting regional and industry specific regulatory requirements while maintaining all functions that make an extraordinary experimentation tool. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Tests that are insignificant are always challenging to deal with. The root cause however is not Optimizely. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Optimizely Web Experimentation?

I really like that it allows nearly everyone to experiment. It is suitable for beginners but also for expertes or developers. The option to work with the editor, templates or pure javascript opens all doors. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

To be honest, everything is very well implemented. Currently, there is nothing what i do not like. The system never disappointed me. Review collected by and hosted on G2.com.

Catherine Stockdale G.
CG
Web Experience Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Optimizely Web Experimentation?

The interface is very user-friendly and intuitive. There are almost too many options to choose from, but the Optimizely team is extremely helpful and makes themselves available for trainings and questions on anything related to testing, analyzing, and reviewing test results. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Connecting the "events" to measure conversions in tests is seperate from the tests themselves, but that is minor Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Optimizely Web Experimentation?

The experimentation platform is super flexible, making it easy for tech-savvy folks to take things to the next level with fully customized experiences. The best part? The visual editor is so simple and powerful that anyone can build amazing tests without needing help from a developer! Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Web experimentation on its own doesn’t provide the most comprehensive analytics solution. However, you can easily pair it with tools like Google Analytics or Optimizely Analytics to get a complete 360-degree view of all your test data. Review collected by and hosted on G2.com.

Giovanni L.
GL
Front-End Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Optimizely Web Experimentation?

what I liked most about web experimentation is how easy it is to implement, it is as simple as adding a script to our html, and the possibilities to edit code is quite powerful. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

What I liked the least was the truth that very few things, it is usually a bit complicated at the beginning, for other departments to edit styles and others to implement testAB, and the basic segmentation is non-existent. Review collected by and hosted on G2.com.

Peter Z.
PZ
Conversion Rate Optimisation Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Optimizely Web Experimentation?

Well thought out UI that makes building complex experiments efficient. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

There isn't a mobile app that can easily turn experiments on and off. Review collected by and hosted on G2.com.