Easy to manage the employee life cycle and install into your system Review collected by and hosted on G2.com.
Was a little difficult to use and understand at first Review collected by and hosted on G2.com.
The NetIQ access manager has all the functionality and stability we were looking for. It's a very mature product and very logical to use. While the documentation could be quite heavy, authentication worked solidly once hooked up.
It's also extremely well documented. Review collected by and hosted on G2.com.
While it's a mature product, the interface and usability could use a big lift. It's quite heavy for a small team, It would be great if it integrated with more products, and the integrations there are can be quite costly. It's definitely not for soho. Review collected by and hosted on G2.com.
NetIQ identity manager is a true enterprise product. Stable, well developed and with all the features you could expect.
It has an easy to use workflow for creating users.
The self-service portal for resetting passwords etc. is easy to deploy.
Has strong user activity monitoring.
Was easy to install on premise Review collected by and hosted on G2.com.
The interface is a bit outdated, a quick overhaul of the interface would mean the world.
It would be nice to be able to customize the self-service portal more. Review collected by and hosted on G2.com.
I like for the advanced users that you're able to save information, it's been a lifesaver for myself as an Advanced user for quite some time, but on the Service Desk it's been very very difficult. We are still working through things. Review collected by and hosted on G2.com.
We just rolled out NetIQ in our location and it's been a real pain. User are able to have SSO, but continually get locked out over and over and over again, the software keeps suggesting their network login instead of the custom logins for each of theese websites and programs and our tickets keep piling up, very annoying. Review collected by and hosted on G2.com.
Role modules really help users automation Review collected by and hosted on G2.com.
This solution is not suitable for SMB, becuase of complexity Review collected by and hosted on G2.com.