Customer friendliness and knowledge about the product. Assistance with questions, direct answers, and contact or a manual so you can solve it yourself or provide it for executing the solution. Beautiful and clear product as presented on the screens. Review collected by and hosted on G2.com.
I have not yet had any negative experiences with the product Netpresenter to be able to answer this question well. Customers are satisfied and displaying screens is going well. Review collected by and hosted on G2.com.
I have only had positive experiences with Netpresenter:
- They are very knowledgeable and know what they are talking about;
- They are happy to think along and quickly offer solutions;
- They are very friendly and pleasant to work with.
Even when there is no 'quick' solution, Netpresenter is ready to assist you. Time is scheduled for me to work out projects together through meetings or brainstorming sessions. I have always been satisfied with the final result. Review collected by and hosted on G2.com.
There is nothing about Netpresenter that I am not satisfied with. Review collected by and hosted on G2.com.
With the help of Netpresenter, we can better involve all employees and volunteers in everything that is going on in the organization or share news items. As a result, we also reach employees and volunteers who do not (often) look on the intranet, who do not have devices themselves to read intranet news items, etc. In addition, Netpresenter is user-friendly and offers various options for sharing information digitally. The link/integration with SharePoint is essential for us, which works very well. The editors only have to create news items in one place, after which the choice follows whether or not to share it via Netpresenter.
We look forward to furthering developments with Netpresenter that can take digital signage within our organization to an even higher level. Review collected by and hosted on G2.com.
At the moment, there are no negative points to mention. Perhaps a standard viewer for content managers would be a good improvement, as well as even better integration with SharePoint and more options to adapt templates to specific requirements/wishes (the templates are now relatively static). Review collected by and hosted on G2.com.
The site is very user-friendly and easy to navigate. Messages are simple to share across our three production locations. We look to expand our usage to communicate further with our teams in new ways. Review collected by and hosted on G2.com.
Sometimes there is a lag in messages being seen. However, the support team quickly addresses any issues we've had. And had made new features available when I had custom requests. Review collected by and hosted on G2.com.
Netpresenter has enabled OTG to communicate with all its staff in a simple but effective way. Utilising all our users laptops/PCs we can now push out important business information from cyber security information to sales force news and promotions, saving on managing email circulation lists. With everyone receiving tailored information for their channel at the same time across the business the benefits speak for themselves. An added benefit of Netpresenter to our sales force is it shows our business in the best light with a professional corporate screensaver matching the brand they represent. Review collected by and hosted on G2.com.
Occasional issues formatting content to fit current templates. Review collected by and hosted on G2.com.
Netpresenter keeps ypu up-to-date about their latest updates and are always open for feedback on the new introductions they make. For example: If there a need for a small change in the system, Netpresenter gets it done quickly. Review collected by and hosted on G2.com.
A downside of Netpresenter would be that some features were not fully worked out. For example: Upload a thumbnail for a video or make a photo serie for your feed. Review collected by and hosted on G2.com.
Easy to use, good and quick customer support Review collected by and hosted on G2.com.
The system has less options that previous system I used, but less options mean easier to use. Review collected by and hosted on G2.com.
Netpresenter has a lot of handy functionalities. I like how easy it is to copy and share messages across multiple channels and sites. Review collected by and hosted on G2.com.
Tough to set up in the beginning. There are a number of steps that are not easy if your are not tech savvy. Review collected by and hosted on G2.com.
Netpresenter makes it super easy to communicate with all employees in an accessible, professional way. Thanks to the handy templates, you hardly have to work on it yourself! Also, when you run into a problem or need help, the Netpresenter staff will always help you quickly and friendly. Great service! Review collected by and hosted on G2.com.
Our experience with netpresenter is mostly positive! So I can't name many 'dislikes'. What might be nice for the future is an easier way to create templates yourself or to modify existing templates slightly. Review collected by and hosted on G2.com.