We are a small company of 8-10 employees and i think its 30 per user. The agent said its' gonna be cheaper for a yealy plan. But its only going to be $5 cheaper per user. We're looking for something more cheaper.You have to consider that not all the users are big companies and having a 300 bill... Read more
We have about 5 operators on at a time and when using round-robin, fixed order, or longest idle calls kept being missed but simultaneous does not allow for a hold queue... does anyone struggle with this or have any suggestions?
Where I work, we usually dial numbers from businesses. By being able to customize how we want our contacts sorted, we would bring productivity up a notch.
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