42 Constructor Reviews
The team of people we work with at Constructor is simply incredible. They are patient, empathetic, and intense listeners. Review collected by and hosted on G2.com.
The analytics could be more robust. I'd love to see more visibilty for rules performance and a better break out of search vs browse analytics. Review collected by and hosted on G2.com.
Having our company search being erratic and providing results that just weren't what our customers wanted to see, onboarding Constructor has enormously changed our platform. Their service is the next level of amazing. Always available to answer any emails and calls almost immediately no matter the time difference. Great team to work with Review collected by and hosted on G2.com.
If you have lost or deleted csv file in error that you used to upload for your collection initially, you cannot easily download file from a collection created. Review collected by and hosted on G2.com.
The most helpful aspect of Constructor is the ability to manage so many aspects of the product discovery experience directly from the Constructor Dashboard. Having the ability to cut out so many manual steps to optimize product search and browse saves a lot of time and headache. Review collected by and hosted on G2.com.
Sometimes the technical aspects of how Constructor approaches relevancy and attractiveness can be a little confusing, the concepts a little hard to grasp. Review collected by and hosted on G2.com.
The Constructor team is quite responsive in our connected slack channels. Whenever our team has a question, we fire it away, and despite the time zone differences with the core team, they are quick to jump in and help us either understand what needs to be done, pointing to resources and documentation that are helpful, or being honest about when they need to take it back to find out the answer for us. They feel like an extension of our team. Ang, Sarah, Steve, Stanley, and Chris have been a pleasure to work with. Review collected by and hosted on G2.com.
The analytics are so good that I find myself wanting to share the graphs broadly, but I wish I could export the data to CSV so I can create charts for internal presentations that use our brand colors. The constructor graphs are pretty neat though. Very insightful. Review collected by and hosted on G2.com.
Constructor is an easy and helpful tool to learn. Once implemented, the amount of information about individual customers and their behaviors is endless. I learn something new using it every time I log in! Review collected by and hosted on G2.com.
For our business, it is difficult when we have things that are very specific showing up in search results for something very broad. It could help to optimize each individual search result but also time consuming when the tool does a lot of the heavy lifting for you. Review collected by and hosted on G2.com.
Constructor is the evolution search needed to head towards infusing AI/ML smarts with vital data input to drive relevancy and accuracy for our customers. The platform offers a robust range of configurations without it being a burden and augmenting this baseline with its click stream intelligence to drive meaningful search results. Review collected by and hosted on G2.com.
The platform took a bit longer to integrate than I had hoped for. However, this is equally due to our infrastructure and team. Constructor's client success team made the process easier and more streamlined than it would have been had they not been on hand to help guide our folks. Review collected by and hosted on G2.com.
Having more insights into how our customers are using our website, specially search, and having Constructor AI boosting or promoting articles to increase conversion. Review collected by and hosted on G2.com.
Overall it is a very positive experience, but we've encountered some blockers copying over settings from different indexes to others - but Constructor's support has been helpful every time. Review collected by and hosted on G2.com.
Tangible improvements to search results almost immediately. Easy to use UI for business users that have no technical background. Review collected by and hosted on G2.com.
Slightly longer catalog update processing time than we were used to. Review collected by and hosted on G2.com.
From the outset, the team was helpful, engaging and ready to go. The implementation was one of the smoothest I have ever been part of - quick, easy, hands-on Review collected by and hosted on G2.com.
Nothing I can think of, the software and AI do a great job. Review collected by and hosted on G2.com.
It’s rare that I come across a martech company that combines both true innovation and a white-glove service. Constructor.io is one of the best vendors we have ever on-boarded to date! Their team is extremely attentive to our needs, and has set us up for success! Since onboarding Constructor.io we’ve seen an incremental lift on RPV (Revenue Per Visitor).
It's no secret: there are a lot of Search/Recommendation platforms on the market, and switching between them is not easy. So it's important to shop around and choose the right one. If you are in e-commerce, I genuinely believe you're in safe hands with Constructor and would recommend them over any other Search vendor (trust me, we did our research). We switched from Algolia to Constructor.io and the experience has been night and day.
The team is fantastic and the product is very well thought out. Constructor offers a full suite of tools and they continue to add more. Our merchandisers now have the tools and insights to be effective merchandisers and are empowered to do quite a bit while working alongside Constructor’s AI.
What we also like about Constructor is that they LISTEN. Some of our business use cases are unique in e-commerce, and Constructor has worked with us to find solutions and solve for our problems. I also can’t emphasize this enough: their dedicated account managers are the best we’ve ever experienced. They're not only knowledgeable, but act almost as an extension of our team. Review collected by and hosted on G2.com.
We'd love for Constructor.io to continue to innovate on their recommendation pods. This includes "Complete the Look" and "Visual/Discovery Recommendations." Review collected by and hosted on G2.com.
