Discusiones de SysAid

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When completing a yearly inventory audit, we would like to be able to run a report that can tell us if a device is missing from an office location. Say for instance, last year I scanned a printer. This year during our annual inventory audit, the printer is not there, but the person doing the... Leer más

Email notifications about SR updates

Con los cambios que Office 365 está implementando, todas las autenticaciones SMTP, POP3 e IMAP desaparecerán. Así que estamos buscando ver si SysAid tiene implementado oauth 2 en el correo electrónico monitoreado (es decir, cuando un usuario envía un correo electrónico a una dirección... Leer más

En este momento, SysAid no es compatible con Exchange Server 2013 y versiones posteriores. Tengo un Exchange Server 2010 instalado solo para ejecutar las notificaciones por correo electrónico de SysAid. ¿Hay planes futuros para integrar SysAid con servidores Exchange más nuevos?

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We have had a Certificate from a Certificate Authority for more that 6 months now, but we are still struggling to configure it on the system due to the complexity of going about it. What is the simplest way for doing so.

The current version we are using, allows for One Time Passcode for the Password Self Service, but we have been struggling to get this done, as whenever we raise a Support Case with the vendor, the people who get allocated the ticket, seem to have no idea about what we are talking about.

Looking to find additional ways to use sysaid apart from just ITSM

I want to link IT assets and other assets assigned to an employee in SysAid