Example: I created a folder labeled "Upcoming Closings". This folder is for emails about closings that are coming up that do not yet need to be assigned to another person but will need to be eventually. Therefore, I need to keep the email and respond to them, but it needs to remain in the... Leer más
When I assign a ticket to myself it moves it to another inbox and it didn't do this before the new update. Is there a way for me to go back to the old format?
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