Live Chat Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Live Chat Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Live Chat Software Articles
6 Best Free Live Chat Software to Delight Customers in 2024
Whether your e-commerce business offers real-time customer support or you work on a customer support team that manages a high volume of inquiries, live chat software wants to be your best friend.
by Sudipto Paul
Live Chat Software Glossary Terms
Live Chat Software Discussions
0
Question on: WotNot
How does WotNot's pricing model stand out compared to Intercom, Drift, Ada?I want to know the detailed pricing model of WotNot and how it is stand out from the competitors like Intercom, Drift, and Ada.
All these products that you named Ada, Drift, and Intercom are large companies that have taken up millions in funding. Not to say they have bad products, they do have fantastic products which are industry-leading in some ways.
As a result, these companies,
- do not disclose their pricing
- charge for every user
- only deal in annual contracts
- charge upfront
- charge additionally for every feature
At WotNot, we do not do any of the above, we believe it is essential to serve the customer right, and not rip them off for money.
Hence, our pricing is evidently clear on our website, which is,
$99/mo for our Startup plan
$499/mo for our Business plan
with absolutely no commitment for annual.
In comparison, here is a tentative idea of our competitor's pricing,
ADA - Starts at $75,000/year
DRIFT - Starts at $25,000/year
INTERCOM - Starts at $10,000/year
0
Question on: Fin by Intercom
What is the best way to deal with emails sent to your personal email and getting into the help desk?We have account managers and they receive a lot of support requests through their personal email, so we want to better track those interactions through the help desk.
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Live Chat Software Reports
Mid-Market Grid® Report for Live Chat
Summer 2025
G2 Report: Grid® Report
Grid® Report for Live Chat
Summer 2025
G2 Report: Grid® Report
Enterprise Grid® Report for Live Chat
Summer 2025
G2 Report: Grid® Report
Momentum Grid® Report for Live Chat
Summer 2025
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Live Chat
Summer 2025
G2 Report: Grid® Report
Enterprise Grid® Report for Live Chat
Spring 2025
G2 Report: Grid® Report
Small-Business Grid® Report for Live Chat
Spring 2025
G2 Report: Grid® Report
Mid-Market Grid® Report for Live Chat
Spring 2025
G2 Report: Grid® Report
Grid® Report for Live Chat
Spring 2025
G2 Report: Grid® Report
Momentum Grid® Report for Live Chat
Spring 2025
G2 Report: Momentum Grid® Report