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The Top 20 Easiest To Use Email Management Software

See the top Email Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Microsoft 365

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

34%

Mid Market

34%

Enterprise

31%

Missive

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

92%

Mid Market

Enterprise

Neo

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.5

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

94%

Mid Market

Hiver

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

67%

Mid Market

27%

Enterprise

Superhuman

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

79%

Mid Market

18%

Enterprise

Front

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.4

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

49%

Mid Market

42%

Enterprise

Titan

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

98%

Mid Market

Enterprise

Leadspicker

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.9

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

79%

Mid Market

13%

Enterprise

Paced Email

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

95%

Mid Market

#10

Boomerang for Gmail

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

61%

Mid Market

29%

Enterprise

10%

#11

Emailgistics

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

52%

Mid Market

48%

#12

Thunderbird

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

64%

Mid Market

25%

Enterprise

11%

#13

Help Scout

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

62%

Mid Market

33%

Enterprise

#14

Microsoft Exchange

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

17%

Mid Market

36%

Enterprise

47%

#15

Spike

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

8.4

Customer Segment Breakdown

Small Business

77%

Mid Market

14%

Enterprise

#16

Drag

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

86%

Mid Market

11%

Enterprise

#17

Ideagen Mail Manager

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

7.6

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 9.0

8.2

Customer Segment Breakdown

Small Business

66%

Mid Market

31%

Enterprise

#18

Gmelius

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.0

Ease of Use

Average: 9.0

8.1

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

82%

Mid Market

16%

Enterprise

#19

BlueMail

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.2

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

8.0

Customer Segment Breakdown

Small Business

56%

Mid Market

16%

Enterprise

28%

#20

Trengo

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.3

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.0

8.0

Customer Segment Breakdown

Small Business

73%

Mid Market

26%

Enterprise