Digital Experience Monitoring (DEM) Software Resources

Digitalization is the key to success for many businesses today, especially during the COVID-19 pandemic. As businesses establish their online presence, many web designers and developers need to focus more on the mobile user experience rather than the desktop user experience. This is because there are more mobile web users than desktop. 

In the past year, there has been a surge of new online businesses because of the COVID-19 pandemic. One example is Facebook launching Facebook Shops last year. According to the United Nations, the e-commerce share of global retail trade had risen from 14% in 2019 to about 17% in 2020. However, with the new growth in online presence, businesses sometimes struggle to keep their website running and up to date, often due to a surge in traffic and demand. Many businesses have started buying website monitoring software to track their web performance, but they can do a lot more than that. This article will explain why companies should consider using the advanced features of website monitoring software.