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The Top 20 Easiest To Use Customer Revenue Optimization (CRO) Software

See the top Customer Revenue Optimization (CRO) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Aligned

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.5

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

45%

Mid Market

43%

Enterprise

12%

Accord

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.5

9.5

Ease of Use

Average: 8.9

9.4

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

33%

Mid Market

49%

Enterprise

18%

Squivr

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.5

10.0

Ease of Use

Average: 8.9

10.0

Meets Requirements

Average: 9.0

10.0

Customer Segment Breakdown

Small Business

40%

Mid Market

37%

Enterprise

23%

dealpad

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.5

10.0

Ease of Use

Average: 8.9

10.0

Meets Requirements

Average: 9.0

10.0

Customer Segment Breakdown

Small Business

10%

Mid Market

87%

Enterprise

ChurnZero

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.3

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

29%

Mid Market

63%

Enterprise

Vitally

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.9

Ease of Use

Average: 8.9

8.5

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

42%

Mid Market

55%

Enterprise

Aviso

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.5

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

Mid Market

47%

Enterprise

45%

Clari

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.5

7.6

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

11%

Mid Market

47%

Enterprise

41%

Gainsight Customer Success

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.5

7.4

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

Mid Market

58%

Enterprise

34%

#10

Planhat

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.4

Ease of Use

Average: 8.9

8.3

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

33%

Mid Market

61%

Enterprise

#11

Prolifiq.ai CRUSH

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.5

9.4

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

25%

Mid Market

62%

Enterprise

13%

#12

Zomentum e-Sign and Payment

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.4

Ease of Use

Average: 8.9

8.5

Meets Requirements

Average: 9.0

9.9

Customer Segment Breakdown

Small Business

97%

Mid Market

#13

Catalyst

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.3

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.0

8.3

Customer Segment Breakdown

Small Business

13%

Mid Market

76%

Enterprise

10%

#14

Recapped.io

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.5

9.5

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

44%

Mid Market

46%

Enterprise

10%

#15

CustomerSuccessBox

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.5

9.0

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

22%

Mid Market

73%

Enterprise

#16

People.ai

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.0

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

Mid Market

33%

Enterprise

58%

#17

Totango

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.5

7.1

Ease of Use

Average: 8.9

7.7

Meets Requirements

Average: 9.0

8.3

Customer Segment Breakdown

Small Business

23%

Mid Market

58%

Enterprise

20%

#18

DemandFarm

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.0

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

Mid Market

58%

Enterprise

33%

#19

ClientSuccess

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.5

8.0

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.0

8.1

Customer Segment Breakdown

Small Business

42%

Mid Market

56%

Enterprise

#20

Altify

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 8.5

7.9

Ease of Use

Average: 8.9

8.3

Meets Requirements

Average: 9.0

8.4

Customer Segment Breakdown

Small Business

15%

Mid Market

31%

Enterprise

54%